Hi Gabi,
I have a similar problem in trying to run Trados 5 under Windows XP. My dongle isn't recognized, and the TWB runs in Demo mode.
Unfortunately, you did not specify which version (Freelance, LSP, etc.) you're using.
I have run Harvester, which doesn't recognise the dongle.
Did you upgrade to Windows XP?
Have you tried to (re-)install the dongle drivers?
I have been in touch with Trados Support, but they tell me I have to upgrade to Trados 6.5.
AFAIK this is true for Office XP, but not for Windows XP. Can you please tell me privately (through my profile) who you contacted at Trados?
Several of my colleagues rund Trados 5 under Windows XP without any problem. Can you provide any help on getting this to work or advide which dongle upgrade I can download from where.
It's not a dongle upgrade you need, but the dongle drivers. If you let me know which version you run, I'll try to locate the exact download specs.
Best regards, Ralf