PC Crash - TRADOS licence
Thread poster: De Sena Viegas

De Sena Viegas  Identity Verified
Local time: 20:09
Member
English to Portuguese
+ ...
Jun 16, 2010

Hi everybody,


Yesterday I had a PC crash and the only solution I found was to reinstall my OS (Windows 7 Ultimate) again. I wasn't sure if by doing this the old configuration would be preserved, but I guess somehow that is not the case.

There is still a WINDOWS.OLD and a WINDOWS.OLD.0000 folder, and the old programs are all there.

How can I save my old TRADOS STUDIO 2009 licence?

BR

Alexandre


Direct link Reply with quote
 

SDL Community  Identity Verified
United Kingdom
Local time: 20:09
English
Report this to SDL Jun 16, 2010

Hi Alexandre,

The best approach would be to report this to SDL using the Solution finder like this.

http://talisma.sdl.com

Then go the the tab called Solution Finder and now go here;

Licensing Problems
- My software runs in demo mode only, or Activation/Licensing does not work.
- - Activation Code
- - - I cannot return my activation code.
- - - - I get an error message when I click on Return License.

This is what would happen if you did try to return a license that you have already lost so it's probably the most apppropriate route. This will bring up a form that you can fill in to generate a support request and you will be contacted, normally within a day.

I hope this helps.

Regards

Paul


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

PC Crash - TRADOS licence

Advanced search







Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search