PC Crash - TRADOS licence
Thread poster: De Sena Viegas

De Sena Viegas  Identity Verified
Local time: 17:11
Member
English to Portuguese
+ ...
Jun 16, 2010

Hi everybody,


Yesterday I had a PC crash and the only solution I found was to reinstall my OS (Windows 7 Ultimate) again. I wasn't sure if by doing this the old configuration would be preserved, but I guess somehow that is not the case.

There is still a WINDOWS.OLD and a WINDOWS.OLD.0000 folder, and the old programs are all there.

How can I save my old TRADOS STUDIO 2009 licence?

BR

Alexandre


 

SDL Community  Identity Verified
United Kingdom
Local time: 17:11
English
Report this to SDL Jun 16, 2010

Hi Alexandre,

The best approach would be to report this to SDL using the Solution finder like this.

http://talisma.sdl.com

Then go the the tab called Solution Finder and now go here;

Licensing Problems
- My software runs in demo mode only, or Activation/Licensing does not work.
- - Activation Code
- - - I cannot return my activation code.
- - - - I get an error message when I click on Return License.

This is what would happen if you did try to return a license that you have already lost so it's probably the most apppropriate route. This will bring up a form that you can fill in to generate a support request and you will be contacted, normally within a day.

I hope this helps.

Regards

Paul


 


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PC Crash - TRADOS licence

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