SDL Support wrote:
I believe this is put in the templates directory for reference, so it's available if the automatic installation fails. The installer should also put it in the proper folder in documents and settings.
Decidely, SidebySide saves the Multiterm 7 template in the Program files, in the legacy OFFICE11\STARTUP location (I use Office 2003 aka 11).
This is an error in the design, you may experience strange problems due to the access rights.
The private directory is safer.
If you have a problem with the operation of this perhaps it's linked to you not being able to find the template?
Have you ever seen my screaming post kinda "my Trados toolbar is gone"?
In our testing the templates are correctly switched so if there is a bug we can investigate it.
I suppose you have a problem with machines with several accounts.
It works well on the "Administrator" account but when I use an (administrative) account with a different name, the MT8 activation procedure fails.
IMO it works OK only on the account used for the Multiterm setup.
Tested on two machines.
[Edited at 2010-07-14 10:32 GMT]