How to transfer a license to a new machine
Thread poster: Karin Walker (X)

Karin Walker (X)  Identity Verified
Local time: 19:21
German to English
+ ...
Sep 7, 2010

Hi everyone,

I recently replaced my PC with a Mac where I installed a virtual Windows machine, so I could continue using my Windows-only software, including Trados. Now I've finally found the time to install it on the new machine, only to find that in the My Account area at SDL my license is marked as being "in use".

It seems as if I need to "return" or deregister it before I can transfer it to a new computer. Is this correct? I have searched the SDL database but couldn't find any instructions.

I am still in possession of my activation code. I also ought to mention that the old PC has been decommissioned. I transferred all files associated with SDL/Trados where they lie in wait on my new desktop.

I'd be grateful for any help.

OS: Parallels (Windows XP) on MAC
Version of Trados: SDL Trados 2007 Freelance

[Edited at 2010-09-07 13:04 GMT]


Heinrich Pesch  Identity Verified
Local time: 20:21
Member (2003)
Finnish to German
+ ...
Not good Sep 7, 2010

You should have returned the license before you stopped using your old machine. Now you should contact SDL Service and ask for a new license. Go to the website, log in and click on My support.


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

How to transfer a license to a new machine

Advanced search

BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »
Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search