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Technical forums » SDL Trados support »
Real-time preview not working in Studio SP3 (Word 2010)
Thread poster: Aude Sylvain

Aude Sylvain  Identity Verified
France
Local time: 05:27
English to French
+ ...
Oct 7, 2010

Hello,

I just saw a similar thread here http://www.proz.com/forum/sdl_trados_support/182336-preview_doesnt_work_in_studio_sp3.html but didn't want to hijack the thread, since my query refers to MS Office 2010.

Even though I installed SP 3, I still have the following error message when I try to use the real preview feature:

The Word document cannot be previewed, please see the error details for more information.
Please note you will need Word 2003 or 2007 installed to preview .doc files and Word 2007 installed to preview .docx files.

I would appreciate if anyone could tell me what I am doing wrong here,

Many thanks
 

Jerzy Czopik  Identity Verified
Germany
Local time: 05:27
Member (2003)
Polish to German
+ ...
Most probably you need some additional MS software Oct 7, 2010

Which is neeeded for the interoperability of Office 2010.
Plese download and install the o2010PIA here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=938fe8ad-583b-4bd7-a345-23250dc15855

After that your preview should work correctly.
 

Aude Sylvain  Identity Verified
France
Local time: 05:27
English to French
+ ...
TOPIC STARTER
Thanks Oct 7, 2010

[edit]
Thank you Jerzy.

I tried to download and install this file, but I still have the same message... Is there anything I am doing wrong?

Thank you

[Edited at 2010-10-07 21:35 GMT]
 

Aude Sylvain  Identity Verified
France
Local time: 05:27
English to French
+ ...
TOPIC STARTER
should I deactivate "click-to-run"? Oct 8, 2010

I just read in the French forum (http://www.proz.com/forum/french/182435-office_2010_version_complète_:_problème_résolu.html) that there was a way to deactivate Click-to-Run on Office 2010, since this option would (apparently) generate some problems.

Microsoft's explanations are here: http://office.microsoft.com/en-us/excel-help/click-to-run-switch-to-using-a-full-office-edition-HA101850538.aspx

I do use the Click-to-Run version of Office 2010: could this be the reason why I can't use real-time preview in Trados?

I had huge troubles with my Office yesterday and today, everything seems to be (kind of) ok now after 3 rounds of "repairs", then I would really like to avoid uninstalling and reinstalling Office again if there is absolutely not link between Click to Run and Trados' real preview feature...

Thank you
 

Aude Sylvain  Identity Verified
France
Local time: 05:27
English to French
+ ...
TOPIC STARTER
change from click-to-run to Office 2010's "full edition" (MSI-based) Oct 8, 2010

A few lines for colleagues who will read this thread in the future: as explained in another thread I finally managed to have Studio's real preview function work, by installing the "full version" of Office 2010, in 32 bits (64 bits would not allow WFC and Trados 2007 macros work in Word).

The process is explained here: http://office.microsoft.com/en-us/excel-help/click-to-run-switch-to-using-a-full-office-edition-HA101850538.aspx

I also installed the additional software Jerzy mentioned though, so a combination of both said software and Office 2010's full edition might be needed.

[Edited at 2010-10-08 23:49 GMT]
 


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Real-time preview not working in Studio SP3 (Word 2010)

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