Studio 2009 not launching after upgrade to SP3
Thread poster: Ilianaqm

Ilianaqm  Identity Verified
Local time: 05:19
Oct 15, 2010

Hi all,
IS at work downloaded/installed SP3 to my computer (they are the only ones with admin access to our intranet).
Now when I try to launch the program, the folling error message pops-up:

"Unexpected exception when getting view part instance of view part Translation Results"

Does anyone know what this could possibly mean and how to fix it?

Also, I had them download the beta version of "Preview Generator". Could this be causing the problem?

Thanks so much for your help.
Iliana

PS: Our operating system is Windows '03


[Edited at 2010-10-15 14:43 GMT]


 

Jerzy Czopik  Identity Verified
Germany
Local time: 13:19
Member (2003)
Polish to German
+ ...
Please try to remove the following files Oct 15, 2010

C:\Documents and settings\User_name\AppData\Roaming\SDL\SDL Trados Studio\9.1.0.0
\BaseSettings.xml
C:\Documents and settings\User_name\AppData\Roaming\SDL\SDL Trados Studio\9.1.0.0
\UserSettings.xml


 

Ilianaqm  Identity Verified
Local time: 05:19
TOPIC STARTER
Studio SP3 launch problem solved! Oct 15, 2010

Jerzy,
Removing those 2 files seems to have done the trick.

Thank you soooo much. I love this forum.
Iliana Quintero


 


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Studio 2009 not launching after upgrade to SP3

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