Studio 2009 not launching after upgrade to SP3
Thread poster: Ilianaqm

Ilianaqm  Identity Verified
Local time: 23:08
Oct 15, 2010

Hi all,
IS at work downloaded/installed SP3 to my computer (they are the only ones with admin access to our intranet).
Now when I try to launch the program, the folling error message pops-up:

"Unexpected exception when getting view part instance of view part Translation Results"

Does anyone know what this could possibly mean and how to fix it?

Also, I had them download the beta version of "Preview Generator". Could this be causing the problem?

Thanks so much for your help.
Iliana

PS: Our operating system is Windows '03


[Edited at 2010-10-15 14:43 GMT]


Direct link Reply with quote
 

Jerzy Czopik  Identity Verified
Germany
Local time: 07:08
Member (2003)
Polish to German
+ ...
Please try to remove the following files Oct 15, 2010

C:\Documents and settings\User_name\AppData\Roaming\SDL\SDL Trados Studio\9.1.0.0
\BaseSettings.xml
C:\Documents and settings\User_name\AppData\Roaming\SDL\SDL Trados Studio\9.1.0.0
\UserSettings.xml


Direct link Reply with quote
 

Ilianaqm  Identity Verified
Local time: 23:08
TOPIC STARTER
Studio SP3 launch problem solved! Oct 15, 2010

Jerzy,
Removing those 2 files seems to have done the trick.

Thank you soooo much. I love this forum.
Iliana Quintero


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Studio 2009 not launching after upgrade to SP3

Advanced search







SDL Trados Studio 2017 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2017 helps translators increase translation productivity whilst ensuring quality. Combining translation memory, terminology management and machine translation in one simple and easy-to-use environment.

More info »
PerfectIt consistency checker
Faster Checking, Greater Accuracy

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search