Opening Tag Editor files takes 20 to 30 seconds - help needed
Thread poster: María Cecilia Lamboglia

María Cecilia Lamboglia  Identity Verified
Local time: 00:11
English to Spanish
+ ...
Oct 22, 2010

Hi everyone. I'm having some trouble in opening Tag Editor Files, because when I want to open a file, I click on "Open" and it last almost 20 or 30 seconds in opening it. Do you think you could help me to find a solution?
Thanks a lot!


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ahmadwadan.com  Identity Verified
Kuwait
Local time: 06:11
English to Arabic
+ ...
Questions Oct 22, 2010

Hello Maria,

- Which TE version?
- Which Operating system?
- Does this happen when you open any file or just a specific file?
- Does the same happen when you open TE then select Open file and when you right-click the file and choose open with TE?

Regards


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Tamás Donát  Identity Verified
Hungary
Local time: 05:11
English to Hungarian
+ ...
Normal condition Oct 22, 2010

Dear María,

This is quite normal for TagEditor. I have P4 systems and it lasts this long. During segment changes, it will be much faster.

Nevertheless, don't forget to save your work regularly as TE is apt to crash.

Regards,

Tamás


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María Cecilia Lamboglia  Identity Verified
Local time: 00:11
English to Spanish
+ ...
TOPIC STARTER
Thanks for your help! Oct 22, 2010

Hi!

As regards your questions, I have the following:

Version: TE 7
Operating System: Windows Vista
This happens when I open any TE file.

Many thanks for your help!!


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María Cecilia Lamboglia  Identity Verified
Local time: 00:11
English to Spanish
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TOPIC STARTER
Tag Editor Oct 22, 2010

Many thanks Tamás!

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ahmadwadan.com  Identity Verified
Kuwait
Local time: 06:11
English to Arabic
+ ...
File size Oct 23, 2010

Actually, this happens only with very big files. As for a normal file size it opens in two seconds.

Please check file size.


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Michael79  Identity Verified
China
Local time: 11:11
Member (2009)
English to Chinese
+ ...
textboxes might be the cause Oct 29, 2010

Hi Maria,

I once came across one similar issue when I opened MS-PPT files which contains numerous textboxes with Trados TE.

SDL Trados has official solution for that with hotfixes.

I can send you these hotfixes(around 6M in winzip format) if your files are also with many textboxes.


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María Cecilia Lamboglia  Identity Verified
Local time: 00:11
English to Spanish
+ ...
TOPIC STARTER
THANKS for your help with Tag Editor! Oct 29, 2010

Many thanks Michael and many thanks Ahmad! In fact this only happens when the file is full of tags and when it's too big. I think my problem is solved.

Regards for all

Cecilia


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