Installation Problems
Thread poster: GiovannaHI

United States
Local time: 12:37
English to Chinese
+ ...
Oct 23, 2010

After numerous attempts to activate my license, I contacted SDL and the person I talked to
changed my license type to a 'nodelocked' license file.

Well, this is what happened...

Ok, I followed the directions for Trados 2009 and when I tried to use it, it went into license activation. Then I get this message saying I need a license.

Then I log on the SDL license manager and get the following message about the licesne status.

No information about SDL licenses could be retrieved. Please check your license locations.
The specified license could not be found.

When I log onto the license locations, I have both license folders saved in the c drive.

Since I couldn't get the license manager for trados 2007, I just went straight to the license mamager. I did this after I clicked on Return License, then redowloaded it. When I try to use SDLX, it only lets me access:

Translating in SDLX

When I click on SDL Passolo, this is the message I get:

Check for local dongle:
Dongle driver not found or server not up (SP_SERVER_PROBABLY_NOT_UP)
Check for network dongle:

Check for license file:
FlexLM returns error -1 (Can't find license file)
Check for FlexLM online activation
FlexLM returns error -5 (No such feature exists)

My question is, should I uninstall the software?



To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Installation Problems

Advanced search

Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for users! Save over 13% when purchasing Wordfast Pro through Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »
SDL Trados Studio 2017 only €435 / $519
Get the cheapest prices for SDL Trados Studio 2017 on

Join this translator’s group buy brought to you by and buy SDL Trados Studio 2017 Freelance for only €435 / $519 / £345 / ¥63000 You will also receive FREE access to Studio 2019 when released.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search