Fixed: Error message when wanting to open a document in Trados Studio 2009
Thread poster: Marion Plath

Marion Plath  Identity Verified
United Kingdom
Local time: 14:32
Member (2013)
English to German
Dec 17, 2010

Hello,

Update:
the problem below has been solved. I found it out myself. If someone here has a similar issue: Go to the file types folder of Trados in C: and remove manually the file which name is mentioned in the error message (in my case, it was also the only file which looked different).

-----------------
I am a Trados newbie and have just tried to create a translation memory. When I selected 'Open document' from the toolbar, I received the following error message:

XmlException parsing XML document from file [C:\Documents and Settings\User\My Documents\SDL Trados Studio\File Types\FilterFramework2Configuration.xml

I couldn't even save a file on Trados yet, so I doubt that a corrupted file could be the cause for this.

Going on the SDL site, I found out that apparently I have to purchase a software maintenance agreement for at least £139 to get any questions answered which are not about sales. I am a bit fed off to be honest... I thought paying over £400 for a Trados license would be enough to receive help from the company, but apparently not, you pay for the programme, you have to pay aditionally for the courses and you have to pay to get any help. And all I want to do is translate...

I had to let off some steam - as a beginner, Trados is a very frustrating experience for me.
Maybe some other people here feel similar.

I can't expect any help from SDL, so I was wondering if anyone here came across the same error message and managed to fix it? I'm not an IT specialist, so an easy language would be much appreciated...

Is it possible to remove the Trados application and download a new one without problems? This might be the easiest option in the end...

Thanks a lot!!!



[Edited at 2010-12-17 15:54 GMT]


 


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Fixed: Error message when wanting to open a document in Trados Studio 2009

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