Language selection problem in Studio 2009
Thread poster: Zbigniew Szalbot

Zbigniew Szalbot  Identity Verified
Poland
Local time: 07:15
English to Polish
+ ...
Mar 1, 2011

I hope someone can help me with the problem I am experiencing. I applied the latest SDL patch, then (not sure why!) I had to select 5 languages to resume work with the software. The result is that I am no longer able to translate, using my English - Polish pair. Whenever I open a file, I get an error message:
The file XYZ cannot be opened as it contains languages that are not configured for this installation.
I guess my mistake might have been that I failed to select Polish as one of the 5 languages (but I am not sure if I could or was supposed to do that). However, I am now completely stuck and cannot use Trados any more. In Tools > Options > Editor > Languages I am not able to select Polish as the target language - it is not on the drop-down list. How do I reset it or reconfigure language selection?

I have tried to reset profile but to no avail. Many thanks in advance!


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Stanislav Pokorny  Identity Verified
Czech Republic
Local time: 07:15
English to Czech
+ ...
Reinstall Mar 1, 2011

Hello Zbigniew,
I'm afraid you will have to reinstall and make sure to select Polish as one of the five languages the first time you run Trados.
There's no other way to bring Polish back.


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Zbigniew Szalbot  Identity Verified
Poland
Local time: 07:15
English to Polish
+ ...
TOPIC STARTER
Reinstall with/without deactivating licenses? Mar 1, 2011

Stanislav Pokorny wrote:

Hello Zbigniew,
I'm afraid you will have to reinstall and make sure to select Polish as one of the five languages the first time you run Trados.
There's no other way to bring Polish back.


Dear Stanislav - thank you very much for your reply. Do I have to deactivate licenses, reinstall and only then install again? Thank you!

Zbigniew Szalbot


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Zbigniew Szalbot  Identity Verified
Poland
Local time: 07:15
English to Polish
+ ...
TOPIC STARTER
Deactivation Mar 1, 2011

Zbigniew Szalbot wrote:

Dear Stanislav - thank you very much for your reply. Do I have to deactivate licenses, reinstall and only then install again? Thank you!

Zbigniew Szalbot

Actually I have decided to deactivate just in case. Thank you for your help!

Warm regards,

Zbigniew Szalbot


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Stanislav Pokorny  Identity Verified
Czech Republic
Local time: 07:15
English to Czech
+ ...
Yes Mar 2, 2011

Zbigniew Szalbot wrote:
Actually I have decided to deactivate just in case. Thank you for your help!

Warm regards,

Zbigniew Szalbot


Hello Zbigniew,
that's always a wise choice. Generally, if you don't reinstall your OS or don't replace your network card, there should be no need to return your license, but I always do that myself just as well. As you put it, just in case.


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Language selection problem in Studio 2009

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