Updated Solution Finders in the SDL KB
Thread poster: SDL Community

SDL Community  Identity Verified
United Kingdom
Local time: 03:14
English
Mar 2, 2011

Hi all,

I just wanted to let you know that we have updated our Solution Finders for Download and Installation Problems and Licensing Problems at http://kb.sdl.com/index.aspx?t=sf. They now include a lot more references to new, updated and existing material in the knowledge base, as well as to other sources like YouTube and TranslationZone.

The changes are implemented after thorough analysis of incidents that came in to Support over the past months. The aim is to better serve the actual needs of our customers and to improve SDL’s 24/7 self-service by attracting the attention to very useful and informative KB articles and reference material that may be overlooked otherwise. There is still the option to fill in a form to be send to SDL Support if the suggestions and articles did not solve your problem or answer your question; this has not changed from the previous version.

I'm very interested in your feedback, so if you feel there is something missing or not clear, please feel free to drop me an email at: jjong@sdl.com.


Regards,

Judith de Jong
Infrastructure Manager
SDL Technologies


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Updated Solution Finders in the SDL KB

Advanced search







Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, ProZ.com integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search