Error message: cannot open file because it contains tracked
Thread poster: Camilla Larsen

Camilla Larsen
Local time: 08:18
German to Norwegian
+ ...
Mar 29, 2011


I have a file (word 97-2003 document) that I cannot open, neither in Studio, TE or with Workbench.

Trados gives me this error message:
"This Microsoft Office document cannot be opened because it contains tracked changes that have not been accepted or rejected"

I've checked the file - track changes is not active, there are no changes to accept or reject (no changes are visible, and when I search for changes, Word tells me that there are none).

I've tried to copy the text to a new file and I've tried to save the file as rtf and then back to doc. I've even tried to delete an image reference to see if that would do the trick, but nothing seems to help.

How can I process this file in Studio (or with TE / Workbench)?

The file contains a lot of references / hyperlinks, I suspect this might have something to do with the difficulties. On the other hand, I have two similar files also with references, and these open just fine.

(My system: Windows 7, 64 bit)


Natalie  Identity Verified
Local time: 08:18
Member (2002)
English to Russian
+ ...

Moderator of this forum
Re-save in Open Office Mar 29, 2011

Hi Camilla,

Open the file in Open Office and re-save there. This helps in many cases of weird file behavior.



Jerzy Czopik  Identity Verified
Local time: 08:18
Member (2003)
Polish to German
+ ...
Change the filter settings to accept tracked changes Mar 29, 2011

In Studio go to Tools - Options - File types and change the setting for the corresponding Word type.
In fact this is a known Word problem up to version 2003, so saving the document as Word 2007 or maybe opening in OpenOffice and saving as doc should also help.


Camilla Larsen
Local time: 08:18
German to Norwegian
+ ...
It works! :-) Apr 5, 2011

Thanks Natalie and Jerzy.

Opening and saving the file in Open Office worked fine!



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Error message: cannot open file because it contains tracked

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