Runtime error analyse/translate - Workbench 2007
Thread poster: Ejvind Rosenberg

Ejvind Rosenberg
Local time: 19:05
Danish to English
+ ...
Apr 19, 2011

I have a 15,000 word doc that causes problems. When trying to analyze or translate at, say, 100% match in SDL Trados 2007/FL, Trados crashes with the infamous message:

"Runtime error! Program C:\P... - This application has requested to terminate the runtiime in an unusual way. Please contact the application's support team for more information"

I have tried with an empty TM and an existing one, same result. I have saved the source document as a Doc file, and as an RTF file, and back again as a Doc file (as suggested by someone in this forum - but to no avail.

I have deleted all complex pictures and heavy formatting. Same result. I have divided the doc into shorter parts (starting with 30 pages, down to five pages).

After 35-40 experiments I have isolated the problem to p. 1-3 as the culprit, containing the list of contents, which I deleted. Same result.

What is left is a 2 pp doc. with plain text, the most "difficult" formatting and coding being bold text, which really shouldn't be a cause for concern. Trados still crashes.

I have updated C++ 2005 + 2008 with MS security patches. Same result.

Apparently the cause is to be found somewhere on p. 1-2. Having isolated the rest of the document in a separate file that permits analyzing/translating solves part of the problem, but it would be nice to have a cure all for this annoyance to save the extra work of retyping the first few pages and making a new list of contents

Having searched the Internet for this issue I still haven't come across a viable solution. Apparently this issue has been around for quite a number of years, but Trados/SDL does not appear to provide any solution.

Any ideas??


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Runtime error analyse/translate - Workbench 2007

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