Runtime error analyse/translate - Workbench 2007
Thread poster: Ejvind Rosenberg (X)

Ejvind Rosenberg (X)
Local time: 06:34
Danish to English
+ ...
Apr 19, 2011

I have a 15,000 word doc that causes problems. When trying to analyze or translate at, say, 100% match in SDL Trados 2007/FL, Trados crashes with the infamous message:

"Runtime error! Program C:\P... - This application has requested to terminate the runtiime in an unusual way. Please contact the application's support team for more information"

I have tried with an empty TM and an existing one, same result. I have saved the source document as a Doc file, and as an RTF fi
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I have a 15,000 word doc that causes problems. When trying to analyze or translate at, say, 100% match in SDL Trados 2007/FL, Trados crashes with the infamous message:

"Runtime error! Program C:\P... - This application has requested to terminate the runtiime in an unusual way. Please contact the application's support team for more information"

I have tried with an empty TM and an existing one, same result. I have saved the source document as a Doc file, and as an RTF file, and back again as a Doc file (as suggested by someone in this forum - but to no avail.

I have deleted all complex pictures and heavy formatting. Same result. I have divided the doc into shorter parts (starting with 30 pages, down to five pages).

After 35-40 experiments I have isolated the problem to p. 1-3 as the culprit, containing the list of contents, which I deleted. Same result.

What is left is a 2 pp doc. with plain text, the most "difficult" formatting and coding being bold text, which really shouldn't be a cause for concern. Trados still crashes.

I have updated C++ 2005 + 2008 with MS security patches. Same result.

Apparently the cause is to be found somewhere on p. 1-2. Having isolated the rest of the document in a separate file that permits analyzing/translating solves part of the problem, but it would be nice to have a cure all for this annoyance to save the extra work of retyping the first few pages and making a new list of contents

Having searched the Internet for this issue I still haven't come across a viable solution. Apparently this issue has been around for quite a number of years, but Trados/SDL does not appear to provide any solution.

Any ideas??
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Runtime error analyse/translate - Workbench 2007

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SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »



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