Studio license disappeared after hibernating/reboot
Thread poster: Evangelion

Evangelion  Identity Verified
Local time: 02:39
Polish to English
+ ...
Jul 3, 2011

I left my computer in hibernation. Right after waking it up, I was unable to start Studio with a message saying that there was an error and I may have to reinstall Trados. I rebooted and the error message is gone. But so is the license I had activated. My SDL account on-line says that I have two licenses activated, but the license manager on my laptop says there's no valid license.

So of course I cannot start Studio. I also cannot return a license, as there is no license active on my laptop. And of course tomorrow at 8 AM I have the deadline for a big project. What do I do?

Should I uninstall and then reinstall Studio? I remember reading somewhere, that the license is only replaced when re-installing Windows and that just reinstalling Trados does not hinder the license. But then again - there seems to be no license.

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Studio license disappeared after hibernating/reboot

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