Studio license disappeared after hibernating/reboot
Thread poster: Evangelion
Evangelion Poland Local time: 00:36 Polish to English + ...
Jul 3, 2011
I left my computer in hibernation. Right after waking it up, I was unable to start Studio with a message saying that there was an error and I may have to reinstall Trados. I rebooted and the error message is gone. But so is the license I had activated. My SDL account on-line says that I have two licenses activated, but the license manager on my laptop says there's no valid license.
So of course I cannot start Studio. I also cannot return a license, as there is no license active on my laptop. And of course tomorrow at 8 AM I have the deadline for a big project. What do I do?
Should I uninstall and then reinstall Studio? I remember reading somewhere, that the license is only replaced when re-installing Windows and that just reinstalling Trados does not hinder the license. But then again - there seems to be no license.
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