Studio license disappeared after hibernating/reboot
Thread poster: Evangelion

Evangelion  Identity Verified
Poland
Local time: 23:31
Polish to English
+ ...
Jul 3, 2011

I left my computer in hibernation. Right after waking it up, I was unable to start Studio with a message saying that there was an error and I may have to reinstall Trados. I rebooted and the error message is gone. But so is the license I had activated. My SDL account on-line says that I have two licenses activated, but the license manager on my laptop says there's no valid license.

So of course I cannot start Studio. I also cannot return a license, as there is no license active on my laptop. And of course tomorrow at 8 AM I have the deadline for a big project. What do I do?

Should I uninstall and then reinstall Studio? I remember reading somewhere, that the license is only replaced when re-installing Windows and that just reinstalling Trados does not hinder the license. But then again - there seems to be no license.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Studio license disappeared after hibernating/reboot

Advanced search







Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search