https://www.proz.com/forum/sdl_trados_support/209161-you_should_have_a_valid_license_to_run_sdl_trados_studio_2009.html

you should have a valid license to run SDL Trados Studio 2009
Thread poster: marekmust
Oct 5, 2011

Hello.

I have installed license server one my server and I have floating license 2. I was trying to install one Windows xp (sp3) machine (totally blank) it only has windows and its updates + the downloads, what Trados has downloaded (VMware system). And now I am getting an error: you should have a valid license to run SDL Trados Studio 2009.

I had a similar error one at other windows xp system also running sp3.
Strange thing is that it works very well at my owne
... See more
Hello.

I have installed license server one my server and I have floating license 2. I was trying to install one Windows xp (sp3) machine (totally blank) it only has windows and its updates + the downloads, what Trados has downloaded (VMware system). And now I am getting an error: you should have a valid license to run SDL Trados Studio 2009.

I had a similar error one at other windows xp system also running sp3.
Strange thing is that it works very well at my owne windows 7 system. I had no problems running it.


Hope you can help me:)


Best Regards,
Marek
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SDL Community  Identity Verified
United Kingdom
Local time: 18:57
Member (1970)
English
Help Oct 5, 2011

Dear Marek,

Go to the Knowledgebase;

http://kb.sdl.com

Then go to the tab called Solution Finder and now go here;

Licensing Problems
- I am using SDL Trados (Studio, Translator's Workbench, SDLX, MultiTerm, SDL Passolo Essential, ...).
- Floating license

At this point you are presented with a KB article link that you sould try as it may allo
... See more
Dear Marek,

Go to the Knowledgebase;

http://kb.sdl.com

Then go to the tab called Solution Finder and now go here;

Licensing Problems
- I am using SDL Trados (Studio, Translator's Workbench, SDLX, MultiTerm, SDL Passolo Essential, ...).
- Floating license

At this point you are presented with a KB article link that you sould try as it may allow you to help yourself. If it doesn't then read the following instructions.

If this all doesn't help, after the last option it will bring up a form that you can fill in to generate a support request and you will be contacted, normally within a day.

I hope this helps.

Best Regards,
Luis
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marekmust
TOPIC STARTER
after the ticket Oct 7, 2011

Not sure how long does it take normaly to take contact with person.. Would be awesome, because at this moment only 1 person can use the software...

 


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