"Not supported markup element" error when creating target file (bilingual word file with Studio 2011
Thread poster: Martina Elsner

Martina Elsner  Identity Verified
Local time: 16:06
English to German
Oct 11, 2011

Hi everyone,

I am translating a bilingual word file (the "old" Trados format that was plugged into word) with Trados Studio 2011. When I try to generate the target translation I get the error message "Not supported markup element". I assumed it would have to do with tags, so I went into "Options" > "SDL Trados Translator's Workbench" and disabled the "tag check", but this didn't help.

I am able to work around this by copying the original doc and adding the copy into the
... See more
Hi everyone,

I am translating a bilingual word file (the "old" Trados format that was plugged into word) with Trados Studio 2011. When I try to generate the target translation I get the error message "Not supported markup element". I assumed it would have to do with tags, so I went into "Options" > "SDL Trados Translator's Workbench" and disabled the "tag check", but this didn't help.

I am able to work around this by copying the original doc and adding the copy into the project as a new file. The TM will then fill up the file with my translations and when I try to generate the target translation, it works fine. However, I would really like to get behind the error

I'm using:
SDL Trados Studio 2011 - 10.0.2692.0
SDL Trados Translator's Workbench 8.3.0.863
Microsoft Office Word 2003 (11.8328.8341) SP3

All help is much appreciated!
Cheers,
Martina

[Edited at 2011-10-11 23:09 GMT]

BTW: I got this error on two separate occasions already, but I have also successfully generated bilingual target translations without the error. Unfortunately I couldn't find the important difference between the files that work and the ones that don't.

[Edited at 2011-10-11 23:14 GMT]
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Martina Elsner  Identity Verified
Local time: 16:06
English to German
TOPIC STARTER
I think I solved it Oct 12, 2011

I think I found the cause of the problem, so in case anyone else is getting frustrated over the error messages and stumbles over this post:

Check if you have any comments in your file and if so, delete them. After deleting the comments I was able to generate the target translation without error.


 

Fong-chyi Wen  Identity Verified
Taiwan
Local time: 23:06
Member (2008)
English to Chinese
I still have the problem Oct 31, 2011

Hi,

Well, my document has no comments or track changes, but this message still popped up. I finally had to copy the text to a new document and converted it to ttx so that I could glean the TM. What a waste of time!! Can't 2011 just detect the problem when it opens a bilingual Word file?

Regards,

Wen


 


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