Deactivation of SDL studio 2009 license - without the application
Thread poster: cnormaje

cnormaje
Local time: 03:52
Danish to English
+ ...
Nov 9, 2011

I have an SDL studio 2009 license with activation code. Unfortunately my hard disk has crashed and there is no chance of entering any programs on it. Now I cannot download my SDL license to my new hard disk - because I need to deactivate my license first as it is technically still in use on the broken hard disk.. I have seen the videos on the deactivation subject on youtube - but they only show how to deactivate the license from within the application.

Does anyone know if there is another way of doing this? Surely I cannot be the first person in this situation...

Regards, Jeannett


 

Regina Seelos  Identity Verified
Germany
Local time: 03:52
German to English
+ ...
Contact SDL office Nov 9, 2011

Happened to me once too. I contacted SDL and they reset it. I had to fill in a form then confirming that I lost the licence due to a crash.

Best,
Regina


 

Emma Goldsmith  Identity Verified
Spain
Local time: 03:52
Member (2010)
Spanish to English
solution finder Nov 9, 2011

Go to the Solution Finder on the SDL website
http://www.translationzone.com/en/support/solution-finder.asp

Solution Finder
- Licensing Problems
- I have lost one of my license activations

and fill in the form that appears there.


 

cnormaje
Local time: 03:52
Danish to English
+ ...
TOPIC STARTER
License reset Nov 14, 2011

Thank you!!! My license has been reseticon_smile.gif

 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Deactivation of SDL studio 2009 license - without the application

Advanced search







WordFinder Unlimited
For clarity and excellence

WordFinder is the leading dictionary service that gives you the words you want anywhere, anytime. Access 260+ dictionaries from the world's leading dictionary publishers in virtually any device. Find the right word anywhere, anytime - online or offline.

More info »
SDL Trados Studio 2017 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2017 helps translators increase translation productivity whilst ensuring quality. Combining translation memory, terminology management and machine translation in one simple and easy-to-use environment.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search