Deactivation of SDL studio 2009 license - without the application
Thread poster: cnormaje

cnormaje
Local time: 01:12
Danish to English
+ ...
Nov 9, 2011

I have an SDL studio 2009 license with activation code. Unfortunately my hard disk has crashed and there is no chance of entering any programs on it. Now I cannot download my SDL license to my new hard disk - because I need to deactivate my license first as it is technically still in use on the broken hard disk.. I have seen the videos on the deactivation subject on youtube - but they only show how to deactivate the license from within the application.

Does anyone know if there is another way of doing this? Surely I cannot be the first person in this situation...

Regards, Jeannett


 

Regina Seelos  Identity Verified
Germany
Local time: 01:12
German to English
+ ...
Contact SDL office Nov 9, 2011

Happened to me once too. I contacted SDL and they reset it. I had to fill in a form then confirming that I lost the licence due to a crash.

Best,
Regina


 

Emma Goldsmith  Identity Verified
Spain
Local time: 01:12
Member (2010)
Spanish to English
solution finder Nov 9, 2011

Go to the Solution Finder on the SDL website
http://www.translationzone.com/en/support/solution-finder.asp

Solution Finder
- Licensing Problems
- I have lost one of my license activations

and fill in the form that appears there.


 

cnormaje
Local time: 01:12
Danish to English
+ ...
TOPIC STARTER
License reset Nov 14, 2011

Thank you!!! My license has been reseticon_smile.gif

 


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Deactivation of SDL studio 2009 license - without the application

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