Multiterm 2011 stopped working
Thread poster: Jacques Ampolini
Jacques Ampolini  Identity Verified
United States
Local time: 19:03
Member (2003)
English to French
Dec 28, 2011

I installed Studio and Multiterm 2011 as upgrades from 2009.
Studio works well but Multiterm dos not start (I get the message "Multiterm stopped working")
I would appreciate your help.

[Edited at 2011-12-28 21:57 GMT]


Direct link Reply with quote
 

SDL Community  Identity Verified
United Kingdom
Local time: 01:03
English
First try deleting... Dec 28, 2011

... these files and then restart MultiTerm.

Can you try deleting the following files in C:\Documents and Settings\[username]\Application Data\SDL\SDL MultiTerm\MultiTerm9\ and restart. If you are using Vista or W7 it will be C:\Users\[username]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm9\.

BaseSettings.xml
plugincache.xml
UserSettings.xml

They will be recreated when you restart and it may help.

If it doesn't help then go to the Knowledgebase;

http://kb.sdl.com

Then go to the tab called Solution Finder and now go here;

- Download and Installation Problems
-- The installation went fine, but now I get an error message when opening or using the program.
--- The error occurs in SDL MultiTerm 2011.

This will bring up a form that you can fill in to generate a support request and you will be contacted, normally within a day.

I hope this helps.

Regards

Paul


Direct link Reply with quote
 
Jacques Ampolini  Identity Verified
United States
Local time: 19:03
Member (2003)
English to French
TOPIC STARTER
Multiterm 2011 stopped working Dec 29, 2011

Thank you for your input.

I was not able to find the files you mentioned; even the Search Files and Programs did not find them.

I went through the web site you indicated and did what was requested, then I got the message that said (I don't remember precisely)...the object was not found/existing...

Thus I am not sure you got my reply.

Please advise.

Jacques Ampolini.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Multiterm 2011 stopped working

Advanced search







memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search