Installation problem with Trados 2009
Thread poster: Valeria_Premoli

Valeria_Premoli
Local time: 01:21
English to Italian
+ ...
Feb 22, 2012

I have an installation problem with Trados 2009.
I've uninstalled it from my old laptop in order to install it on my new PC, but at the question "Would you like to return your license" (or something similar) I've answered No instead of Yes. So now I have uninstall it from the laptop but I can't install it again on the PC, I get this error:

The activation of the fulfillment is denied by the activation policy because fulfill count exceeded the seat count # 9423-451666 (Error code 50040)

Does anyone can help me please?

Thank you!

Valeria


 

Jon Reynolds  Identity Verified
United Kingdom
Local time: 00:21
Member (2007)
German to English
Previous forum post Feb 22, 2012

Did you try this:

http://deu.proz.com/forum/sdl_trados_support/207857-error_code_50040_when_trying_to_activate_my_sdl_trados_studio_starter_license.html


 

Valeria_Premoli
Local time: 01:21
English to Italian
+ ...
TOPIC STARTER
Solution Finder Feb 22, 2012

I've tried with Solution Finder..now I'm installing again Trados on the laptop and then uninstall it again..let's see what happensicon_smile.gif

Thank you


 

Valeria_Premoli
Local time: 01:21
English to Italian
+ ...
TOPIC STARTER
Problem solved Feb 22, 2012

I've contacted Trados support at this link and they reactivated my license!

http://www.translationzone.com/en/support/solution-finder.asp


 


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Installation problem with Trados 2009

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