Problems with MyMemory plug-in in Studio 2009
Thread poster: crispena
crispena
English to Spanish
Mar 26, 2012

Hi.

After using successfully MyMemory plug-in for many months, I am encountering today some problems. My Memory only recognises one word of the original segment and offers a translation absolutely useless. I even got a translation in Portuguese while I am working English-Spanish.

Example: original segment - "Water management, harvesting and storage are key activities across the region." MyMemory segment: "Effectiveness of metadata management within and across your data integration efforts".

Has anyone encountered this problem and can provide me a solution?

Thanks very much

Cristina


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Richard Hill  Identity Verified
Mexico
Local time: 04:14
Member (2011)
Spanish to English
me too Mar 26, 2012

Looks like we posted our questions almost simultaneously. Here's mine http://www.proz.com/forum/sdl_trados_support/221384-mymemory_problem.html

Anyway, at least we are not alone with this problem. Let's hope it gets sorted.

Cheers!

Rich

[Edited at 2012-03-26 22:23 GMT]


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Marina Steinbach  Identity Verified
United States
Local time: 04:14
Member
English to German
+ ...
Same problems with German into English US Mar 27, 2012

crispena wrote:

After using successfully MyMemory plug-in for many months, I am encountering today some problems. My Memory only recognises one word of the original segment and offers a translation absolutely useless.


Hi Cristina,

Today I have discovered that only MyMemory Plugin is enabled and that all other translation memories are disabled in SDL Trados Studio 2011. For example:

"An der University von Aberdeen sind Forscher derzeit bestrebt eine Software zu entwickeln, mit der Hörende die Zeichensprache von Gehörlosen verstehen können."

has been translated by MyMemory Plugin at 12 % into English as follows:

"The industrial pallet differs from the euro-pallet in terms of a larger cumulative loading area."

The English target text has absolutely nothing to do with the German source text. At least "University of Aberdeen" should have stayed as it is. My SDL Trados Studio 2011 is therefore at the moment totally useless for me...

Best,

Marina


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Ktotud
Local time: 12:14
Russian to Arabic
+ ...
MyMemory is dead Mar 27, 2012

Hi all,

The same here.
Starting from yesterday's night, it won't deliver suitable translations at 84-85% but posts meaningless segments at 20% and lower instead.

Reinstalling didn't work.

Looks like a common problem globally.

Hope they are not up to make it paid-for, as Google guys did...

[Редактировалось 2012-03-27 11:22 GMT]


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Simon Bruni  Identity Verified
United Kingdom
Local time: 09:14
Member (2009)
Spanish to English
Same problem Mar 27, 2012

Will post again if anything changes...

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Ktotud
Local time: 12:14
Russian to Arabic
+ ...
MyMemory is up again! Mar 27, 2012

Now that I contacted MM support , they told me that the bug was fixed.

I've tested it and it is OK now.

Enjoy!


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crispena
English to Spanish
TOPIC STARTER
MyMemory plug-in Mar 27, 2012

Hello everyone and thanks for your rerplies. It's reassuring not to be the only one experiencing problems.

Just to tell you that today MyMemory seems to be working again for me!

Hope it is the same for you and that it carries on working.

Keep you posted!

Cristina


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Simon Bruni  Identity Verified
United Kingdom
Local time: 09:14
Member (2009)
Spanish to English
MyMemory comes back to life Mar 27, 2012

It seems it has been resuscitated.

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Marina Steinbach  Identity Verified
United States
Local time: 04:14
Member
English to German
+ ...
I have also been able to use MyMemory again. Mar 30, 2012

I updated Trados today and have also been able to use MyMemory again.



Cheers,

Marina


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Emilia Madrigal  Identity Verified
Costa Rica
Local time: 03:14
English to Spanish
Is MyMemory broken? Apr 7, 2012

It is been 2 day that is not working. Anyone knows what is going on? Thanks

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Simon Bruni  Identity Verified
United Kingdom
Local time: 09:14
Member (2009)
Spanish to English
Working for me Apr 8, 2012

On Studio 2009

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Emilia Madrigal  Identity Verified
Costa Rica
Local time: 03:14
English to Spanish
MyMemory is back again! Apr 8, 2012

Today is back again! Rgds,

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Ktotud
Local time: 12:14
Russian to Arabic
+ ...
And the same old song again Apr 25, 2012

From tomorrow morning, it's down again...
It starts to make my blood boil

I'll try to contact MM support to get some info


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