Product Activation window does not open - SDL Trados Studio 2011
Thread poster: TranslateWithMe

TranslateWithMe
Poland
Local time: 09:12
English to Polish
+ ...
Apr 14, 2012

Hi,

I have a problem as in the subject line. I bought SDL Trados Studio 2011 and tried to licence it, but the Product Activation window is not displayed properly. I can see the outline and the name of the window, and that's basically all. Sometimes Help button is visible.

What can be the problem? Is it my computer?

Thanks in advance
Katarzyna


 

Emma Goldsmith  Identity Verified
Spain
Local time: 09:12
Member (2010)
Spanish to English
2 suggestions Apr 14, 2012

1. Move your mouse to the bottom right-hand corner of the problem window and try to drag it downwards and outwards. This usually works.

2. Display problems in Studio windows can often be solved by setting your text size for Windows (control panel>appearance and customisation>screen>text size) to 100%.


 

TranslateWithMe
Poland
Local time: 09:12
English to Polish
+ ...
TOPIC STARTER
not working... Apr 14, 2012

[quote]Emma Goldsmith wrote:

1. Move your mouse to the bottom right-hand corner of the problem window and try to drag it downwards and outwards. This usually works.

I tried this but the moment I click the mouse the message (no response) appears.

2. Display problems in Studio windows can often be solved by setting your text size for Windows (control panel>appearance and customisation>screen>text size) to 100%.

It's already set at 100%.


 

Emma Goldsmith  Identity Verified
Spain
Local time: 09:12
Member (2010)
Spanish to English
log a support request Apr 14, 2012

Sorry my ideas didn't work. You can get free support for installation and licensing issues by going to the SDL solution finder and filling in a form:
http://www.translationzone.com/en/support/solution-finder.asp


 

TranslateWithMe
Poland
Local time: 09:12
English to Polish
+ ...
TOPIC STARTER
Thank you anyway... Apr 14, 2012

I guess I will have to ask for help them.

Thanks anyway for help

Katarzyna


 


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Product Activation window does not open - SDL Trados Studio 2011

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