Error when trying to install Trados upgrade
Thread poster: Hilde Nicolaisen

Hilde Nicolaisen  Identity Verified
Norway
Local time: 02:18
English to Norwegian
+ ...
Apr 24, 2012

Hello good people,

I'm having some trouble installing my upgrade from Trados Studio 2011 Freelance to Freelance Plus.

As adviced I installed Multiterm first, then tried to install Trados Studio 2011 SP 1, but got the following error messages:

"The installer has encountered an unexpected error installing this package. The error code is 2902."

"Set-up did not complete. Package 'SDL Trados Studio 2011 SP1' could not be installed. Error number: 1603."

Do any of you have any idea what this means and how I can fix it?

I downloaded the .exe files from My Downloads. I wasn't asked for any license key (which can be found under My Licences).

Hilde


 


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