Trados Studio 2009:Problems with reinstalling
Thread poster: Michèle von Arb

Michèle von Arb  Identity Verified
Switzerland
Local time: 15:01
Member (2010)
Italian to German
+ ...
May 28, 2012

Hello!

I have a big, urgent problem. I have unistalled Studio 2009 because of a Virus problem. Now I like to reinstall it but appears the message: "Unexpected error occured and the program was aborted. If the problem repeats pls generate a debug log (usually found in C:/programData/SDL/Chainer/Logs) and contact technical support...Error regarding the suite file C:/Program Files/(x86)/SDL/Installers/SDL Trados Studio 2009/TranslationStudio.professional.Suite."

Someone can help me please? What is the problem? It's very urgent...

Many thanks in advance!

Best regards
Michèle


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Toto Marwoto  Identity Verified
Indonesia
Local time: 20:01
Member (2012)
English to Indonesian
+ ...
What a pity May 28, 2012

Hello ,

Ouch,...i was having same experience with you, i tried back and forth many many times to reinstall it. But..sadly, i succeeded to reinstall my windows 7 and Trados 2009 back after i format my hard drive twice. But my friend said that it means the virus attack so badly and severe enough to prevent data being written onto the hard disk surface. But I am not trying to scared you away. Oh yeah, I am Toto from Indonesia. I hope you can solve your problems not like the way i solved mine.

Warm Regards,

Toto Marwoto


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Michèle von Arb  Identity Verified
Switzerland
Local time: 15:01
Member (2010)
Italian to German
+ ...
TOPIC STARTER
Thanks for your info! May 30, 2012

Hello Toto!

Thank you so much for your informations...Unfortunately I'm still trying but it doesn't works:-( I had a remote session with SDL but it really seems that it was a strong virus attack!! I just hope to recover my Trados memory!

Thank you again and best regards to Indonesia:-)
Michèle


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Trados Studio 2009:Problems with reinstalling

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