TM fails to update on the client side when working with package in Trados Studio 2011 Thread poster: Cathie Humbert
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Can anyboday help me on this?
One of my customers send me packages to translate with Trados Studio 2011. I open the package and translate the file, then create a return package to send it back. The customer says that the TM is not updated with the translated files. I try to check the project settings, and see that the project TM seems to be attached under a root TM that I don't have. I cannot change the settings, i.e. I can suppress the TM or create a new one, but cannot edit anythi... See more Can anyboday help me on this?
One of my customers send me packages to translate with Trados Studio 2011. I open the package and translate the file, then create a return package to send it back. The customer says that the TM is not updated with the translated files. I try to check the project settings, and see that the project TM seems to be attached under a root TM that I don't have. I cannot change the settings, i.e. I can suppress the TM or create a new one, but cannot edit anything else. Do you know if there is something I can do so that the customers receive the package with the updated TM?
Thanks a lot for your help. ▲ Collapse
| | | | | The TM is not sent | Jun 8, 2012 |
Hi Cathie,
The return package doesn't send the TM. Your customers TM will be updated from the completed bilingual files that are in the package.
Regards
Paul
| | | | | Is a TM part of the incoming package? | Jun 22, 2012 |
Hi, Paul
My client sends me Studio 2011 packages. I see In, Out, Packages, Reports subdirectories; no TM subdirectory.
I remember when opening Synergy packages, the application warning me: "TM such and such not found, the attached TM will be used", something of that nature. So I was expecting the same thing to happen in Studio 2011, but I do not see that a TM in the package.
Is the TM embedded somehow? Is the client supposed to pretranslate the documents, and NOT... See more Hi, Paul
My client sends me Studio 2011 packages. I see In, Out, Packages, Reports subdirectories; no TM subdirectory.
I remember when opening Synergy packages, the application warning me: "TM such and such not found, the attached TM will be used", something of that nature. So I was expecting the same thing to happen in Studio 2011, but I do not see that a TM in the package.
Is the TM embedded somehow? Is the client supposed to pretranslate the documents, and NOT send a TM attached to the package since the return package will update their TM, as you mention?
Is the client doing something wrong? I have resorted to using my own TM for this client, at least that one is being updated. ▲ Collapse
| | | | | It can be... | Jun 22, 2012 |
... but it doesn't have to be. If your client decides not to include one then you won't get one.
Regards
Paul
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...that works for me; I will use and update mine.
Thanks a lot, I had been searching everywhere for that straight answer.
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