hard disk drive defect and Trados gone, how to re-install the whole SDL Trados 2011
Thread poster: Nag Gju Schinn
Nag Gju Schinn  Identity Verified
South Korea
Local time: 04:57
Member (2011)
English to Korean
+ ...
Jun 8, 2012

I bought SDL Trados 2011 last December and installed it on a brand new laptop. The hard disc drive got defect and replaced. The whole software installation is gone with it.
I need to reinstall it. Can anybody guide me what to do?
I still have all the emails I received after the purchase. I appreciate your help in advance.


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Anne Lee  Identity Verified
United Kingdom
Local time: 20:27
Member (2003)
Dutch to English
+ ...
Go to the SDL website under 'my account' Jun 8, 2012

Commiserations on the crash of your hard drive.
Go to:
http://www.sdl.com/en/language-technology/products/ and then to the first tab right at the top of the page 'My account'. Sign in with your email address. There should be an account there for you, created when you first bought the software. Any programs you bought will be available for download under 'my downloads'. If you are completely unaware of this account, you can always try 'forgotten password'.


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Nag Gju Schinn  Identity Verified
South Korea
Local time: 04:57
Member (2011)
English to Korean
+ ...
TOPIC STARTER
I can't deactivate the old installation since it is technically and materially gone Jun 8, 2012

Thank you for your quick answer. I was able to download the whole files and re-install the whole. However, I still have a problem to activate my new installation. Because I lost the old installation and consequently that is not deactivated, I cannot activate the new installation. can anybody help me??

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Natalie  Identity Verified
Poland
Local time: 21:27
Member (2002)
English to Russian
+ ...

Moderator of this forum
Please see Jun 8, 2012

http://www.proz.com/post/1255351#1255351

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hard disk drive defect and Trados gone, how to re-install the whole SDL Trados 2011

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