Trados Studio 2009: Error while reading comments
Thread poster: Leena vom Hofe

Leena vom Hofe  Identity Verified
Germany
Local time: 16:10
Member (2005)
English to German
+ ...
Jul 3, 2012

Hello,

I know I already posted this in an old thread but I really need help with this and as the old thread was about TagEditor, maybe this one will catch more attention.

I have a word document I have to analyse for a client and I cannot create a project.

Trados says: "Error while reading comments" when trying to convert the file into SDLXLIFF. (first step in project creation: "converting into translation format")

The document is rather complex. Lots of screenshots (which of course won't be part of the analysis I know), links , charts etc.

I tried to open and repair (as stated in the old thread http://www.proz.com/forum/sdl_trados_support/111515-tageditor_shows_80005_error_while_reading_fields.html) , but this doesn't help! Neither do I get any help from the help function in Trados.

Has anyone an idea what to do with the document to being able to work on it in Trados?

Thanks a million!

Leena

PS. I work with Windows 7 and Office 2003. The document is as .doc and no .docx

Edit: I now deleted all comments in the word document to try out if this was what prevented the conversion. Now I get the message (at the same stage): Es wurde versucht im geschützten Speicher zu lesen oder zu schreiben. Dies ist häufig ein Hinweis darauf, dass anderer Speicher beschädigt ist. (Attempted to read or write protected memory. This is often an indication that other memory is corrupt)

I already tried to reboot my Computer. But I still get this message.



[Edited at 2012-07-03 17:34 GMT]


 

SDL Community  Identity Verified
United Kingdom
Local time: 16:10
English
Try using Open Document Jul 4, 2012

Hi Leena,

Sometimes in Studio 2009 you can resolve problems like this by using the Open Document rather than the Project Wizard and treat the offending file as a single file project.

If that also doesn't work if you can share the file with me we can take a look?

Regards

Paul
pfilkin@sdl.com


 

Leena vom Hofe  Identity Verified
Germany
Local time: 16:10
Member (2005)
English to German
+ ...
TOPIC STARTER
Not working Jul 4, 2012

Hi Paul and many thanks for your answer.

This didn't work.

I will send you a mail with further details.

Thanks!

Leena


 


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