TRADOS 6.5 error: "TW4Win.exe has encountered a problem and needs to close"
Thread poster: Barbara Østergaard
I have just received my TRADOS order and am now working my way through the tutorials. However, when I try to open Translator's Workbench I receive the following message: "TW4Win.exe has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried to uninstall and then reinstall both TRADOS and MultiTerm but the problem remains.
Can anybody tell me what the problem is?
[Subject edited by staff or moderator 2004-08-03 12:09]
[Subject edited by staff or moderator 2004-08-03 12:10]
| Version, etc. || Aug 3, 2004 |
Jerzy Czopik wrote:
What version of WB? What are you opening? Or are you just starting the Workbench and it crashes?
The version is TRADOS 6.5 Freelance and the Workbench crashes when I try to open it. It seems that it crashes in connection with the "checking user permissions" process.
I have already contacted TRADOS Support but have not yet received their reply.
| Windows problem || Aug 3, 2004 |
I agree with Jerzy that this is a Windows problem and not a Trados problem.
I Googled for "TW4Win.exe has encountered a problem and needs to close" and got nothing, but when I tried "has encountered a problem and needs to close", it gave 6,300 results with different program names in front of the string.
| A possibility || Aug 3, 2004 |
Close WB and search for: ~TRADOS6.dot
If you find it, delete it.
If not...well the problem is other
[Edited at 2004-08-03 13:27]
| How do I check the compatibility of WB and my OS ? || Apr 15, 2007 |
I installed and have been trying to run the SDL TRADOS 2007 trial version without success.
When I try to open the Workbench, the Winalign or TagEditor I get the " the system has encountered a problem and needs to be closed" error.
AppName: tw4win.exe AppVer: 22.214.171.1240 ModName: msvcr80.dll
ModVer: 8.0.50727.163 Offset: 00017595
I renamed the Trados registry as suggested in another forum, deleted the .: trados6.dot , restarted my PC, installed the software again but keep getting the same error.
Could you please tell me How do I check the compatibility with my OS ?
Thanks a lot for your help,
| | Berlingua
Local time: 23:27
English to German
| Keep calm and keep on translating || Aug 3, 2012 |
I'm getting the same error message but only once I start working in TagEditor, i.e. with WB already running. Having no clue as to how to fix it I eventually just dragged the message out of the way and carried on working. Encountered no further problems.
I'd still like to know how to fix it though.
Workbench 126.96.36.1995 - (Build 835)
Part of SDL Trados 2007
[Edited at 2012-08-03 11:48 GMT]