The cleaned up file in Word is blank
Thread poster: Ahnan Alex

Ahnan Alex  Identity Verified
Local time: 17:08
Member (2010)
English to Indonesian
+ ...
Jan 27, 2013

Dear Trados experts,

Could you please help me solve this tricky issue. It happened 2 days ago and the issue persists until now.

Everytime I clean up the source file of the Word document using SDL Trados 2007 or 2011, the cleaned up (target) file is always blank/empty without any error notification. Could you please tell me what to do to solve this problem?

I use Windows 7 Home Premium 64-bit with MS Word 2007.

Thanks a lot in advance for your help!

Best regards,


Natalie  Identity Verified
Local time: 12:08
Member (2002)
English to Russian
+ ...

Moderator of this forum
Just a wild guess Jan 27, 2013

Are the resulting Word files zero files or no? If their size is not zero, check if the font is not set to white or if the text is not shifted somewhere beyond the window - I had seen similar things a couple of times, however, this had nothing to do with Trados...


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

The cleaned up file in Word is blank

Advanced search

Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
SDL Trados Studio 2017 only €435 / $519
Get the cheapest prices for SDL Trados Studio 2017 on

Join this translator’s group buy brought to you by and buy SDL Trados Studio 2017 Freelance for only €435 / $519 / £345 / ¥63000 You will also receive FREE access to Studio 2019 when released.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search