Return a Trados Studio 2009 license when the computer does not work
Thread poster: Ognjenka Maric

Ognjenka Maric  Identity Verified
Local time: 20:08
Member (2009)
Spanish to Bosnian
+ ...
Mar 20, 2013

I have a Freelance Plus license for Studio 2009, and the netbook I'm using it on does not work any more, so I cannot use it to return the license.
I remember that previously one could contact SDL for help, but now they only give me links to FAQ and I am not managing to find the solution.


SDL Community  Identity Verified
United Kingdom
Local time: 20:08
You use the Solution Finder... Mar 21, 2013

... here. Go to the Knowledgebase;

Then go to the tab called Solution Finder and now go here;

Licensing Problems
- I have lost one of my license activations and would like to have it reset.

Pick the correct route for you and if appropriate you will be presented with a form that you can fill in to generate a support request and you will be contacted, normally within a day.

Also make sure your email address is entered correctly or nobody will be able to get back in touch with you.

I hope this helps.




To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Return a Trados Studio 2009 license when the computer does not work

Advanced search

SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search