Return a Trados Studio 2009 license when the computer does not work
Thread poster: Ognjenka Maric

Ognjenka Maric  Identity Verified
Local time: 11:43
Member (2009)
Spanish to Bosnian
+ ...
Mar 20, 2013

I have a Freelance Plus license for Studio 2009, and the netbook I'm using it on does not work any more, so I cannot use it to return the license.
I remember that previously one could contact SDL for help, but now they only give me links to FAQ and I am not managing to find the solution.


SDL Community  Identity Verified
United Kingdom
Local time: 11:43
You use the Solution Finder... Mar 21, 2013

... here. Go to the Knowledgebase;

Then go to the tab called Solution Finder and now go here;

Licensing Problems
- I have lost one of my license activations and would like to have it reset.

Pick the correct route for you and if appropriate you will be presented with a form that you can fill in to generate a support request and you will be contacted, normally within a day.

Also make sure your email address is entered correctly or nobody will be able to get back in touch with you.

I hope this helps.




To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Return a Trados Studio 2009 license when the computer does not work

Advanced search

CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »
WordFinder Unlimited
For clarity and excellence

WordFinder is the leading dictionary service that gives you the words you want anywhere, anytime. Access 260+ dictionaries from the world's leading dictionary publishers in virtually any device. Find the right word anywhere, anytime - online or offline.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search