Return Package does not contain right files
Thread poster: Carolin Krüger

Carolin Krüger
Germany
Local time: 03:09
English to German
+ ...
May 7, 2013

Whenever I create a return package, it only contains three folders: the two language folders (de-DE and fr-FR in my case) and File Types. The de-DE folder either only contains the .doc file or the .sldxliff, never both.

When I send this return package to my clients, they cannot open it and cannot see my translations in the .xliff file. I am told there also has to be a folder with the TM.

I already tried to just copy the right files into the folders (using a .zip extension) but it does not work.

Can anyone please help?


 

Carolin Krüger
Germany
Local time: 03:09
English to German
+ ...
TOPIC STARTER
Trados 2011 May 7, 2013

I forgot to mention: I have got Trados 2011, so does my client.

 

Hazel Underwood  Identity Verified
United Kingdom
Local time: 02:09
Member (2005)
German to English
+ ...
Finalise May 7, 2013

Are you running the Finalise batch task prior to sending?

If so, don't. If you do, the return package won't contain XLIFF files, only target Word files.

Hope that helps!

Hazel


 

Filipa Plant dos Santos  Identity Verified
Portugal
Local time: 02:09
Member (2011)
Portuguese to English
Yes! Don't Finalize! May 8, 2013

yes - this has happened to me too! (OK, I'm always doing it)....

I have a little note on the shelf in front of me - DON'T FINALIZE PACKAGES!

If you have already finalized your package, and you want to "unfinalize" it, all you have to do is to revert the files back to XLIFF format, like this:

Open the project in the Files tab on the left-hand-side of the screen.

Select the file.

Right click to open a drop down menu.

Select "revert to SDLXLIFF file" at the very bottom of the menu.

Then it's back to how it was, and you can create a return package as normal.

Good luck!

Filipa


 

Carolin Krüger
Germany
Local time: 03:09
English to German
+ ...
TOPIC STARTER
Thanks, problem solved! May 8, 2013

Thank you for your replies, Hazel and Filipa. You were right. My problem is solved!

I also found this explanation with screen shots that might be handy for others with the same problem: http://studiotroubleshooting.blogspot.co.uk/2011/05/studio-where-is-xliff-file-in-this.html


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Return Package does not contain right files

Advanced search







Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »
SDL MultiTerm 2019
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.

SDL MultiTerm 2019 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2019 you can automatically create term lists from your existing documentation to save time.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search