No document preview with Word 2013
Thread poster: Lingrus

Lingrus
German to Russian
+ ...
May 9, 2013

Dear specialists,

Hope somebody can help - I just started working with Studio 2011 and Office 2013 (only Office 2013, no earlier version of Office installed).
Everything works quite alright except for the document preview.
When I try to use the preview function with any Word document (rtf, doc, docx) it says (in German, therefore the wording might be slightly different in the English version): "No preview available", and then "Word 2007 or 2010 must be installed to preview docx documents".

I am working under Windows 7 x64 SP1, the latest update for Studio is installed (build 10.4.3079.1).

Is the preview not supported for Word 2013?

Thanks in advance.


 

jimshanks
Local time: 15:26
Dutch to English
Same problem May 9, 2013

I have been wondering about this myself since upgrading to Office 2013.
I do have office 2007 still installed - is there any way to get Studio to point to Office 2007?
Thanks
Jim


 

Bernard Lieber  Identity Verified
Local time: 16:27
English to French
+ ...
Compatibility Pack May 9, 2013

Hi,

I'm not sure whether there's a compatibility pack available yet for Office 2013. If Office 2007 is installed on your PC, I would right-click on a doc or docx file -> Open with ->Select Default Program, if you select Office 2007, should fix the issue.

HTH,

Bernard


 

jimshanks
Local time: 15:27
Dutch to English
Compatibility pack May 10, 2013

Thanks Bernard,
The problem is not viewing Word documents but in trying to get preview in the Studio Editor window to open a preview using Word.
I can open Word docs saved from Studio without any problems in Word 2013.
I cannot get a preview from within Studio.
Jim


 

Bernard Lieber  Identity Verified
Local time: 16:27
English to French
+ ...
Default Program May 10, 2013

jimshanks wrote:

Thanks Bernard,
The problem is not viewing Word documents but in trying to get preview in the Studio Editor window to open a preview using Word.
I can open Word docs saved from Studio without any problems in Word 2013.
I cannot get a preview from within Studio.
Jim


If you set Office 2007 as your default program to open Word files, it should be able to preview them in Studio.

Bernard


 

Lingrus
German to Russian
+ ...
TOPIC STARTER
SDL Live Chat claims it works May 12, 2013

What is really annoying about this issue: I asked in the SDL Live Chat before buying Office 2013. They claimed Studio 2011 is fully compatible with Office 2013, including the preview feature (I explicitly asked about the preview feature).

Anyone here who can confirm it does actually work?


 

Bernard Lieber  Identity Verified
Local time: 16:27
English to French
+ ...
It Does Not May 12, 2013

Hi,

If only Office 2013 is installed (Win 8 Pro 64-bit), no preview available. I even created a Word document for testing purposes in Office 2013 (extension is .docx), and no preview available - same error message

Bernard

[Edited at 2013-05-12 18:41 GMT]


 

Lingrus
German to Russian
+ ...
TOPIC STARTER
OK May 12, 2013

Thanks for clarifying this, Bernard.

Unfortunately, not the first time I was told nonsense by the Live Chat "experts"...icon_frown.gif


 


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No document preview with Word 2013

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