Reinstallation of Studio 2011
Thread poster: Bárbara H

Bárbara H  Identity Verified
Spain
Local time: 10:31
Member (2013)
German to Spanish
+ ...
Jun 22, 2013

Hi,

I am having lots of problems with Studio 2011 and I decided to uninstall it and to install it again in the same computer and without reformatting the disc. I know, that if I would like to install it in another computer or reinstall it after disc reformatting, I have to deactivate the license first. But does someone know what I have to do in this concrete case?

Many thanks in advance!


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Shai Navé  Identity Verified
Israel
Local time: 11:31
Member
English to Hebrew
+ ...
Personally, I recommend deactivating the software first Jun 22, 2013

...just as a precaution and to prevent any licensing issue after the re-installation.
You haven't specified what kind of issues you are experiencing, but before re-installing Studio, I would have tried to reset it.
To reset Studio 2011 you will have to rename (preferred so you could go back) or delete the following files:
Make sure the the software is not running and;
Windows XP:
Navigate to:
C:\Documents and Settings\[User_Name]\Local Settings\Application Data\SDL
and rename (or delete) the 'SDL Trados Studio' and 'ProjectApi' folders.

Windows Vista/7/8:
Navigate to:
C:\Users\[User_Name]\AppData\Local\SDL and rename (or delete) the 'SDL Trados Studio' and 'ProjectApi' (if exists) folders.

Specifically you need to rename or delete the following three files:
BaseSettings.xml
plugincache.xml
UserSettings.xml


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Lorenzo Bermejo
Local time: 10:31
English to Spanish
+ ...
Repair installation Jun 22, 2013

before going through the long process of uninstalling and reinstalling, I would try to do a "Repair installation" from the Control Panel.

Shai's proposal is also a good hint.

from other posts in this forum, it looks like uninstalling/reinstalling is never very succesful to solve issues with Studio's funcionality.

The "Repair installation" and deleting the files that Shai mentions has worked for me perfectly on two different occasions I encountered problems.

good luck!


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SDL_Steve  Identity Verified
United Kingdom
Local time: 09:31
Member (2014)
English to Arabic
Reinsatalltion of Studio 2011 Jun 24, 2013

Hi Barbara,

Unfortunately you have not mentionedthe issues you have encountered.
However you are entitled to Free licensing and installtion support (as is every user). SDL Traods Studio 2011 is very simple to deactivate and reinstall compared with previous versions.
If you need further help wqith this, please lert me know.

Kind regards

Steve


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