Error when cleaning up documents with Word 2010
Thread poster: Ivana de Sousa Santos

Ivana de Sousa Santos  Identity Verified
Portugal
Local time: 14:04
French to Portuguese
+ ...
Aug 19, 2013

Hello,

Yesterday I installed a new Office (2010) in my new computer (I thought "well, new computer requires a new office, not the 2003 one" - I really regret it).

I get the following error message when I try to clean up my word files. I use Trados 2007 and Office 2010.

http://img138.imageshack.us/img138/4814/atd.png

Does anyone have a clue on how to solve it?

Thank you in advance,
Ivana


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Silvia Barra  Identity Verified
Italy
Local time: 15:04
English to Italian
+ ...
Same me, a simple fix Aug 19, 2013

Dear Ivana,
this happens to me too with docx, xslx documents.
I think Trados 2007 is not completely compatible with Office 2010.
You have 2 options:

1. Before starting translation, you can save the document in the older (doc, xls) version:
Save as> and then you choose the option Word/Excel 97-2003

2. You can clean up your document with a Macro.
Developer>Macros> Then you choose the macro called "tw4winClean.Main" and press Run.
You will get your clean document.
Please note that this trick does not update the TM, so I generally pass the whole document through the TM and then I perform the clean up.

Hope this will help you
Silvia


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Ivana de Sousa Santos  Identity Verified
Portugal
Local time: 14:04
French to Portuguese
+ ...
TOPIC STARTER
Macro Aug 19, 2013

I cleaned the files with the Macro, but I don't want this solution.

I thought Office 2010 documents were already .docx files.

Thank youo anyway for your reply


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Silvia Barra  Identity Verified
Italy
Local time: 15:04
English to Italian
+ ...
Office 2010 Aug 19, 2013

Yes, Office 2010 documents are .docx, but Trados 2007 is not able to clean them up, I don't know why.
When this problem happened to me the first time I searched for some help and the only one I found was that Macro.

Maybe you may ask to SDL team.
Silvia


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felicij  Identity Verified
Local time: 15:04
German to Slovenian
+ ...
Use save as option Aug 19, 2013

and save the unclean docx as word 1997-2003. That always does the trick for me.

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Hai Anh Teixeira  Identity Verified
Vietnam
Local time: 20:04
Member (2013)
Vietnamese to English
+ ...
Agree Aug 20, 2013

felicij wrote:

and save the unclean docx as word 1997-2003. That always does the trick for me.


Yes, the quickest way to do is to save the unclean docx as a doc file. Then the problem will be solved.


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Error when cleaning up documents with Word 2010

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