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MultiTerm does not open
Thread poster: Miriam Neidhardt

Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
+ ...
Oct 5, 2013

Hi everybody,

I just downloaded Studio 2014 and it looks good; however, I cannot open MultiTerm. Not by clicking on "Terminologieverwaltung", not by double clicking the desktop symbol. I deinstalled and reinstalled it - nothing. What am I doing wrong?

Thanks!

Miriam


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Jutta Deichselberger  Identity Verified
Local time: 04:52
Member (2004)
French to German
+ ...
Same problem... Oct 5, 2013

I have the same problem...

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Tatty  Identity Verified
Local time: 04:52
Spanish to English
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Same here Oct 5, 2013

I have the 2009 version, and have had the same problem since then. So I am really hoping that someone will provide a really easy to understand solution. I would be so grateful.

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Bernard Lieber  Identity Verified
Local time: 04:52
English to French
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Java Settings Oct 5, 2013

Have you checked your Java Settings?

Under the Security tab, set to Medium.

Cheers,

Bernard

[Edited at 2013-10-05 20:40 GMT]


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Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
+ ...
TOPIC STARTER
Java Oct 5, 2013

No. What am I supposed to check with my Java settings?

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Bernard Lieber  Identity Verified
Local time: 04:52
English to French
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Security Oct 5, 2013

Set Security to Medium, sorry, our messages just got sent at the same time!

Cheers,

Bernard


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Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
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Hm. Oct 5, 2013

Found it, set it to medium, did not help.

[Edited at 2013-10-05 20:47 GMT]


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Bernard Lieber  Identity Verified
Local time: 04:52
English to French
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Control Panel Oct 5, 2013

I don't know what OS you're using but as a rule Open Control Panel -> Java -> click on Java -> Security tab, set to Medium, default is High or Very High.

HTH,

Bernard


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Nora Diaz  Identity Verified
Mexico
Local time: 20:52
Member (2002)
English to Spanish
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Sorry, just to clarify... Oct 5, 2013

Do you mean you can't open Multiterm 2014? And when you talk about installing/uninstalling do you mean Multiterm or Studio?

I'm sorry if this is too obvious, but the fact that these are two separate programs that require separate installations has been a known source of confusion.


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Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
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TOPIC STARTER
yes Oct 6, 2013

Yes, I am talking about Multiterm 2014. Studio works fine.

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Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
+ ...
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Problem signature Oct 6, 2013

Hi there,

the problem, by the way, exists on my Laptop as well as on my PC. When I try to open Multiterm on my Laptop, nothing happens at all, on my PC the following message pops up:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: MultiTerm.exe
Anwendungsversion: 11.0.1052.0
Anwendungszeitstempel: 523bf11c
Fehlermodulname: KERNELBASE.dll
Fehlermodulversion: 6.1.7601.18229
Fehlermodulzeitstempel: 51fb1116
Ausnahmecode: e0434352
Ausnahmeoffset: 0000c41f
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789


Does that help anyhow? I read somewhere that my Canon Printer might be the problem; I uninstalled Multiterm on my Laptop, uninstalled the Printer, reinstalled Multiterm - still does not open. I'm a bit desperate here

Miriam

[Edited at 2013-10-06 18:11 GMT]


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Jutta Deichselberger  Identity Verified
Local time: 04:52
Member (2004)
French to German
+ ...
Java issue Oct 6, 2013

I deleted the latest Java update (7 or something like that) and now, everything is working fine!!!

As it seems this latest Java update (that I installed 2 days ago...) has really produced a mess on my computer. After upgrading to Studio 2014 I couldn't open Studio 2009 and 2011 any more (it simple freezed). Studio 2014 worked fine, but Multiterm didn't work.

Now, after deleting this newest Java update, everything is working again!!!!

Maybe this works for you, too??

Sorry for my bad English...


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Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
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Java Oct 6, 2013

Thanks for the tip, Jutta, I will try that as soon as I've found out how to delete the Java update

Why does everything have to be so complicated!


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Jutta Deichselberger  Identity Verified
Local time: 04:52
Member (2004)
French to German
+ ...
Quite easy Oct 6, 2013

Start --> Systemsteuerung --> Programme und Funktionen --> Scroll to Java --> Select Java 7 --> Select deinstall

(thats the way under Windows 7)

And if the problem isn't due to Java 7 you can simply reinstall ist...:-)

All these problems did produce me some nightmares, too....
And now it was so easy to solve - at least in my case. Hopefully in yours, too!!!


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Miriam Neidhardt  Identity Verified
Germany
Local time: 04:52
English to German
+ ...
TOPIC STARTER
Didn't work Oct 6, 2013

Uninstalled Java, rebooted the computer, but Multiterm still doesn't open

[Edited at 2013-10-06 10:26 GMT]

[Edited at 2013-10-06 18:11 GMT]


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