SDL TRADOS 2007 Support Request - where?
Thread poster: Lina Berova

Lina Berova  Identity Verified
Germany
Local time: 16:37
German to Russian
+ ...
Oct 28, 2013

Dear colleagues,
i have problems with activation of my license for legally purchased software SDL Trados 2007. I have no possibility to return a license i was using because that hard disk is broken and because of that i can not activate the license on my new computer. Does someone know where exactly or how to submit a support request or contact SDL without a support contract???
All the links i follow on their website bring me at the end to the same place.

Lina


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SDL Community  Identity Verified
United Kingdom
Local time: 16:37
English
You don't need SDL for this Lina... Oct 28, 2013

... you can force reset a 2007 license yourself. It's explained here:

http://kb.sdl.com/kb/article?ArticleId=4295&source=article&c=12&cid=23

If you struggle to do this you can also contact SDL Support quite easily using the solution finder in the knowledge base.

Regards

Paul


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