Studio 2011 not working after upgrade, but 2009 is
Thread poster: animascripta

animascripta  Identity Verified
Sweden
Local time: 18:50
English to Swedish
+ ...
Oct 31, 2013

Hi!

I bought an upgrade to 2011 some time ago. When I downloaded it I followed the instructions and activated the new license online. The first time I opened 2011 everything was working fine, but then I closed it and tried to reopen it. This is where the problems started. Now I can't open 2011, I just see the small box that says it is loading. I have had to work with 2009 until now, but today this version started to trouble me as well. After a restart I could open 2009 again, but I am afraid to work with it now as I couldn't start it this morning.

Best regards,
Anna

[Redigerad 2013-10-31 08:34 GMT]


 

Shai Navé  Identity Verified
Israel
Local time: 19:50
Member
English to Hebrew
+ ...
I suggesst contacting SDL Licensing and installation support Oct 31, 2013

In the following link: http://kb.sdl.com/?cid=23&tab=sf#tab:SFTab:crumb:0

 

animascripta  Identity Verified
Sweden
Local time: 18:50
English to Swedish
+ ...
TOPIC STARTER
Contacting SDL Nov 1, 2013

Thank you for the link Shai Nave, I have emailed them nowicon_smile.gif

Regards,
Anna


 


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Studio 2011 not working after upgrade, but 2009 is

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