resetting password not working
Thread poster: Alexandra Davidson

Alexandra Davidson
Local time: 10:28
English to German
+ ...
Nov 19, 2013

Dear SDL,

I am trying to reset my password on (I forgot my old one). I was sent an email with a link to do that, but entering&confirming a new password on the screen that appears at that link does not work. Every time I enter and confirm my new password, both fields are cleared and a bubble text "this field is mandatory" is displayed.

I tested this with IE 10.0 and Firefox ESR 10.0.

I am now without an SDL customer login which is very annoying.

Thank you for your help,
P.S.: I will try to contact you via email as well, as soon as I find the correct contact info.icon_smile.gif


Alexandra Davidson
Local time: 10:28
English to German
+ ...
Everything sorted... Nov 19, 2013

... I'm back in.icon_smile.gif
Thank you.


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