resetting password not working
Thread poster: Alexandra Davidson

Alexandra Davidson
Local time: 20:21
English to German
+ ...
Nov 19, 2013

Dear SDL,

I am trying to reset my password on (I forgot my old one). I was sent an email with a link to do that, but entering&confirming a new password on the screen that appears at that link does not work. Every time I enter and confirm my new password, both fields are cleared and a bubble text "this field is mandatory" is displayed.

I tested this with IE 10.0 and Firefox ESR 10.0.

I am now without an SDL customer login which is very annoying.

Thank you for your help,
P.S.: I will try to contact you via email as well, as soon as I find the correct contact info.icon_smile.gif


Alexandra Davidson
Local time: 20:21
English to German
+ ...
Everything sorted... Nov 19, 2013

... I'm back in.icon_smile.gif
Thank you.


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request » resetting password not working

Advanced search

Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for users! Save over 13% when purchasing Wordfast Pro through Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »
memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search