Java Virtual Machine error in Tageditor 2007 after installing Studio 2014
Thread poster: raimundo4u

raimundo4u
English
Nov 19, 2013

Hi all,

I recently began having problems using TagEditor (Trados 2007 Freelance).
Sometimes when I open a segment I get a "Failed to create Java Virtual Machine" error.
My pc runs on Windows XP SP3.

The problems started after I installed Trados Studio 2014 Freelance (which I do not use yet, BTW).
The TagEditor files are fairly small .ttx files that I get delivered from my customer. The source files are .pdf files.
I work this way already a long time and never had problems with it. Atleast not before installing Studio.

Here's what I tried so far:
1) Changing Java minimum and maximum memory in Filter Settings as described here: http://www.proz.com/forum/sdl_trados_support/190454-failed_to_create_java_virtual_machine_then_tageditor_not_running_anymore.html
I tried increasing as well as decreasing memory but it did not help.

2) In Windows: "Control Panel / Java / tab 'Java' / View". There I see 4 entries. The most recent one is 'platform 1.7' (jre7). This was installed with Studio 2014.
The second one is 'platform 1.6' (jre6). Since I do not use Studio yet, I disabled version 1.7.
That didn't help either.

3) My pc has 4GB RAM. but under Windows XP, programs can not use more then 2GB, default. There is a way to change this to 3GB, which I did.
To do this, change the boot.ini file as described here: http://dwf.blogs.com/beyond_the_paper/2009/04/enabling-3gb-switch-on-windows-vista.html under "Enable the 3GB switch on Windows XP".
That didn't help either.

I could try using a RAM optimizer but since the ttx files are small and I have 4GB RAM, I don't have high hopes for this to work.

Meanwhile I heard from atleast two other contacts who are experiencing the same problems after installing Studio 2014.
This was exactly the kind of problems I was afraid of before installing Studio 2014. Therefore, I specifically asked SDL if Trados 2007 Freelance and Trados Studio 2014 can work next to each other. "Yes, they can without any problem"...
Strange that SDL has not recognised this issue.

Anyway, can anyone recommend something else I can try? (other than uninstalling Studio 2014?).
PS. I can not uninstall Trados 2007. I still need it for customers.

Kind regards
Raimundo


 

raimundo4u
English
TOPIC STARTER
Anybody? Nov 21, 2013

Nobody has experienced simular Java problems?

 

Berna Bleeker
Local time: 08:10
Member (2011)
English to Dutch
My TagEditor has stopped working altogether Nov 25, 2013

I don't get any error messages, it just refuses to start. I looked in the Task Manager just now, and there was a Tageditor process for a while, and then it disappeared.

I tried going back to an earlier version of Java with the instructions in http://kb.sdl.com/kb/article?ArticleId=4956&source=article&c=12&cid=23, but that didn't help.icon_frown.gif

[Edited at 2013-11-25 13:02 GMT]


 

raimundo4u
English
TOPIC STARTER
? Nov 25, 2013

@Berna,
Did this behaviour start after you installed Studio 2014?

Have you tried my suggestions 1) and 2) in my first post here?
This did not help me, but maybe it works for you ...


 

MikeTrans
Germany
Local time: 08:10
Italian to German
+ ...
Java versions activated? Nov 25, 2013

Be sure that all Java versions needed by Trados 2007 are not only installed, but also activated in the Java Console. If not, search for Java versions within the console and activate them.
For Tr. 2007, this would be 1.5.x and 1.4.2_08 (highly recommended!).

Mike


 

raimundo4u
English
TOPIC STARTER
My Java versions Nov 25, 2013

MikeTrans wrote:
For Tr. 2007, this would be 1.5.x and 1.4.2_08 (highly recommended!).


These are the Java versions on my pc.
1.7.0_25 was installed with Studio 2014.


 

MikeTrans
Germany
Local time: 08:10
Italian to German
+ ...
Virtual OS Nov 25, 2013

Hi Raimundo,
unfortunatly I have no more ideas. All your needed Java's are activated so, "normally" it should work, but the word "normal" is flying away when different versions of Trados are installed...

What I would do:
If I still would need (exceptionally) Trados 2007 + Multiterm 7 installed, then I would install it in VMware with Windows XP and keep my Windows 7/8 out of trouble.

Mike




[Edited at 2013-11-25 21:17 GMT]


 


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Java Virtual Machine error in Tageditor 2007 after installing Studio 2014

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