KB Solution Finder web form would not load - SOLVED
Thread poster: Mark MacDermot

Mark MacDermot  Identity Verified
Local time: 11:15
Member (2012)
Chinese to English
+ ...
Dec 11, 2013

Since Knowledge Base Solution Finder did not cover my problem, I wanted to use the web form at the end of the process to log my problem with Support. On my version of Firefox the web form said it was loading but did not load. The same problem with Internet Explorer 11. I resorted to the SDL ChatRoom, and learnt that the form loaded with Internet Explorer 9 and Chrome, and that it was likely to be a browser problem. I kept trying different browser versions. IE 10 - problem still there. IE 9 - success at last.

 


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KB Solution Finder web form would not load - SOLVED

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