SDL Trados 2011 not opening
Thread poster: Kenneth Friend

Kenneth Friend
Germany
Local time: 09:56
German to English
Dec 14, 2013

Hi,
I really hope someone can help. I had Trados 2011 Studio installed on my laptop with Windows 8. Unfortunately I caught a virus. Once I got rid of the virus I tried to open Trados a couple of days later, but only got the following error message. The heading of the error message says (in German): The indicated service is not an installed service (Exception HRESULI: 0x80070424). So, since then I have downloaded the package several times and installed it; the set up always seems to be successful, but I keep on getting the same error message anytime I try to open the program. Please help. I have NO idea what to do now.



-

Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden. (Ausnahme von HRESULT: 0x80070422)


-

System.Runtime.InteropServices.COMException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089

-2147023838



System.Management


-








-

SDL Trados Studio

10.0.0.0

10.4.3109.2

UMA2\Kenneth

2.0.50727.6407

UMA2

True




Best regards,
Kenneth Friend


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SDL Community  Identity Verified
United Kingdom
Local time: 09:56
English
Best to... Dec 14, 2013

... log a case through the solutionfinder and support may be able to help you with the installation. So log a case in the Knowledgebase at kb.sdl.com

Regards

Paul


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