Unable to add/edit term in Multiterm 11
Thread poster: Alexey Larin

Alexey Larin  Identity Verified
Belarus
Local time: 12:45
English to Russian
+ ...
Dec 30, 2013

Good time of the day!

After trying everything that I could find on this forum (ie. http://www.proz.com/forum/sdl_trados_support/122464-sdl_multiterm_error:_javalangnullpointerexception.html and the rest of similar ones) and elsewhere online I've come to conclusion that I need your help with up-to-date information on how to solve the old problem.

By highlighting a new term to add and pressing Ctrl+F2 here's what I get...
I hit "Run", the Java window disappears and nothing more...

Please, help me and it will be an awesome New Year's present.

Sincerely,
Alexey

P.S. Merry Christmas and Happy New Year


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Jitka Komarkova (Mgr.)  Identity Verified
Czech Republic
Local time: 10:45
Member (2013)
English to Czech
+ ...
Java 6 Update 24 Dec 30, 2013

Hi Alexey,
please see:
http://www.proz.com/forum/sdl_trados_support/261067-cant_add_terms_to_multiterm_studio_2011.html#2238584
I believe it will help you.
Good luck!

Jitka


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Alexey Larin  Identity Verified
Belarus
Local time: 12:45
English to Russian
+ ...
TOPIC STARTER
Doesn't work Dec 30, 2013

Unfortunately it doesn't work... I've been prompted to install Java 6 update 26... done so, restarted computer and in addition to picture above I've got another one



with following info in Details

ava.lang.NullPointerException
at com.kl.aep.Jmon$Handler.OnShowSecurityDialog(Jmon.java:207)
at com.sun.deploy.ui.UIFactory.showSecurityDialog(Unknown Source)
at com.sun.deploy.security.TrustDeciderDialog.showDialog(Unknown Source)
at com.sun.deploy.security.X509Util.showSecurityDialog(Unknown Source)
at com.sun.deploy.security.TrustDecider.isAllPermissionGranted(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.isTrustedByTrustDecider(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.getTrustedCodeSources(Unknown Source)
at com.sun.deploy.security.CPCallbackHandler$ParentCallback.strategy(Unknown Source)
at com.sun.deploy.security.CPCallbackHandler$ParentCallback.openClassPathElement(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$800(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

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Jitka Komarkova (Mgr.)  Identity Verified
Czech Republic
Local time: 10:45
Member (2013)
English to Czech
+ ...
Update 24 Dec 30, 2013

[quote]Alexey Larin wrote: I've been prompted to install Java 6 update 26...

Have you removed all other versions from the computer? And have you tried the particular version I mentioned? I.e. Java 6 Update 24
Give it a try!


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Alexey Larin  Identity Verified
Belarus
Local time: 12:45
English to Russian
+ ...
TOPIC STARTER
I did... Dec 30, 2013

I did with no result on update 24 (just asked for update # 26) as with the latest one and only #26 brought additional window

[Edited at 2013-12-30 20:37 GMT]

[Edited at 2013-12-30 23:10 GMT]


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SDL Community  Identity Verified
United Kingdom
Local time: 10:45
English
This is probably related to... Dec 31, 2013

... security settings. These three articles are worth a read as these contain information on the appropriate settings you can check against:

http://kb.sdl.com/kb/article?ArticleId=4956&source=Article&c=12&cid=23

http://kb.sdl.com/kb/article?ArticleId=4645&source=Article&c=12&cid=23

http://kb.sdl.com/kb/article?ArticleId=2677&source=Article&c=12&cid=23

Ignore the Multiterm version numbers and just look at the resolution parts relating to Java settings.

If these don't help you to sort this out then please log a case through the solution finder and a support engineers will be able to help you out.

Go to the Knowledgebase;

http://kb.sdl.com

Then go to the tab called Solution Finder and now go here;

Download & Installation Problems

Follow the route for your problem and if there is no answer by the time you get to the end you'll be presented with a form to contact support. Complete all the fields in the form making sure your email address is entered correctly or nobody will be able to get back in touch with you.

Regards

Paul


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Alexey Larin  Identity Verified
Belarus
Local time: 12:45
English to Russian
+ ...
TOPIC STARTER
Thank you... Dec 31, 2013

... Paul!

I was able to workaround the issue using the links you've provided. And now everything works fine even the disturbing warning about "first generation Java plug-in" every time I start Trados/MultiTerm.

Happy New Year everybody and Thank you once again.


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