Special characters appear instead of placeable
Thread poster: Ionut-Emilian Arsene

Ionut-Emilian Arsene  Identity Verified
Romania
Local time: 09:21
Romanian to German
+ ...
Jan 16, 2014

Hi!

I am using Trados 2007 on a Windows 7 OS (Asus A53E Laptop), along with Office 2010. Until today no problems that could not be solved. After an update of Adobe X and Graphic Drivers, my keyboard shortcuts Alt+Up, Alt+Down, Alt+Left, Alt+Right return funny characters like smiley face, thick dashes or arrows.
The shortcuts used per mouseclick work.
I uninstalled/rolled back drivers, reinstalled --> nothing.
Uninstalled keyboard, reinstalled, changed between languages -->nothing..

I am a little desperate, because the speed resides in using most keyboard, not switching to the mouse.
Also, the X (Close Window) sign in Tag Editor disappeared.

Please help!


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graff  Identity Verified
United States
Local time: 02:21
English to Polish
Check NumLock Jan 16, 2014

Make sure NumLock is off. (It may or may not work).

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Ionut-Emilian Arsene  Identity Verified
Romania
Local time: 09:21
Romanian to German
+ ...
TOPIC STARTER
I checked NUM Lock Jan 16, 2014

Also, opening Word leads to same results when pressing Alt+Downarrow, Leftarrow, Rightarrow.
I am a little desperate.


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Ionut-Emilian Arsene  Identity Verified
Romania
Local time: 09:21
Romanian to German
+ ...
TOPIC STARTER
Angry Jan 16, 2014

I get those characters ☻♠♦♠♦→

But if I press right Alt button after inserting the placeable, the inserted words remain, but on black background, like they are selected for some clipboard operation.

[Edited at 2014-01-16 18:19 GMT]


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Ionut-Emilian Arsene  Identity Verified
Romania
Local time: 09:21
Romanian to German
+ ...
TOPIC STARTER
NICE Feb 16, 2014

After a 4 days waiting time (opening a ticket at SDL - with the promise that in 3 days the issue should be addressed), i get the help of a young girl working remote on my PC. Not a clue whatsoever why she stumbled upon many icons on my desktop, taking intense glares at the BubbleSmile icon and trying hard to avoid clicking on it, making some back-forth moves that I already did before opening the ticket. After 25 minutes of doing practically nothing, a senior co-worker takes over, doing the same operations like his former colleague. The result? ”Sir, you should know that we discontinued support for Trados 2007” ... OK ... I reply, knowing that the issue is NOT present in Trados Studio (i own 2 licences) and invite the guy to look at the new version. Because he said that only because of the shortcuts installed and working in Trados 2007 I get those funny characters. But look, Studio 2011 can`t reproduce those shortcuts, nor the funny chars, BECAUSE SDL removed those from the commands.

So I get stuck working only with my mouse / untill I get some free time (a day or two) to reinstall a fresh Windows 7 along with the needed software.

Have a nice laugh!


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Special characters appear instead of placeable

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