help with installation please
Thread poster: keithvan
keithvan
Germany
Local time: 00:12
German to English
Jan 18, 2014

I work with Trados Studio 2011 on my PC which runs WindowsXP. I have now installed it again on my laptop which runs Windows 7 Home Premium. SDL Multiterm opens fine. When I try to open Trados studio I get an error message entitled Product Activation. At the same time a Java window opens saying that Java is not secure. A friend told me to install Jave 7.25 but this has not helped. Any advice?
The exact message in German is: Unbehandelte Ausnahme in der Anwendung...... and the next paragraph is in English: Invalid digital signature...


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Natalie  Identity Verified
Poland
Local time: 00:12
Member (2002)
English to Russian
+ ...

Moderator of this forum
First question Jan 18, 2014

Where have you downloaded the software from and do you have the license for one computer or for two?

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keithvan
Germany
Local time: 00:12
German to English
TOPIC STARTER
Trados licence Jan 18, 2014

Thanks for your reply Natalie, in fact I checked with SDL and they said I could use a 2nd computer but I have checked again under My Licences and it says Einzelplatznutzung so I guess that explains everything. Do you know how I can extend my licence to a 2nd workplace?

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Natalie  Identity Verified
Poland
Local time: 00:12
Member (2002)
English to Russian
+ ...

Moderator of this forum
Please contact SDL Jan 18, 2014

You should buy an extension of the license, then. But this is not the forum question.

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