SDL Studio 2011 - Cannot deactivate license due to hard drive failure
Thread poster: Capitaltrans

Local time: 17:47
Jan 28, 2014

I own SDL Studio 2011 (Corporate) and my computer crashed yesterday. I had to put a new hard drive in, and the old computer is no longer available or functioning to deactivate the license. I am unable to use my product since the software thinks I have already used this license. I would greatly appreciate any help or suggestions.

I know you are supposed to return the license first but it is not possible to do from the computer that failed. Does anyone know of any other options?



Natalie  Identity Verified
Local time: 23:47
Member (2002)
English to Russian
+ ...

Moderator of this forum
Hi Lana Jan 28, 2014

This has been discussed previously. Please check , for example.

[Edited at 2014-01-28 17:39 GMT]


Local time: 17:47
Thank you Jan 28, 2014

Thank you so much, Natalie! Trying to request my license reset via the link you mentioned. Will let you know if this works.


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

SDL Studio 2011 - Cannot deactivate license due to hard drive failure

Advanced search

Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search