Upgrading from 2011 Studio Plus Trados 2014 Studio Plus
Thread poster: Paulinho Fonseca

Paulinho Fonseca  Identity Verified
Brazil
Local time: 22:32
Member (2011)
English to Portuguese
+ ...
Feb 4, 2014

I have bought upgrading from 2011 Studio Plus to 2014 and installation won't finish.

Message displayed:

Trados 2014
Setup did not complete. The error is:

Package 'Suit repair utility' could not be installed. Error number: -1.


Does anyone know how to handle this, please?


Thank you

Paulinho Fonseca


 

SDL Community  Identity Verified
United Kingdom
Local time: 03:32
English
SDL Knowledge Base at http://kb.sdl.com Feb 4, 2014

Hi Paulinho

The following KB article should give more information and a solution/workaround:
http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948

Kind regards
Richard Puschmann | Support Engineer | SDL | Language Technologies Division |

Have a problem with our support? Maybe you already can find an answer in our Knowledge Base here: http://kb.sdl.com
Here you find solutions to known issues and many more....
If you want to keep up-2-date with the latest released articles you can also follow me on Twitter here: https://twitter.com/Richard___P


 

Paulinho Fonseca  Identity Verified
Brazil
Local time: 22:32
Member (2011)
English to Portuguese
+ ...
TOPIC STARTER
checking info Feb 5, 2014

Hi Richard,
many thanks for your support.

I will check that later and let you know if it worked.



Cheers.

Paulinho Fonseca.




SDL Support wrote:

Hi Paulinho

The following KB article should give more information and a solution/workaround:
http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948

Kind regards
Richard Puschmann | Support Engineer | SDL | Language Technologies Division |

Have a problem with our support? Maybe you already can find an answer in our Knowledge Base here: http://kb.sdl.com
Here you find solutions to known issues and many more....
If you want to keep up-2-date with the latest released articles you can also follow me on Twitter here: https://twitter.com/Richard___P




[Edited at 2014-02-05 02:16 GMT]


 

Paulinho Fonseca  Identity Verified
Brazil
Local time: 22:32
Member (2011)
English to Portuguese
+ ...
TOPIC STARTER
Problem solved! Feb 5, 2014

Hi Richard,

That was great. Problem solved in a very simple manner.

Very good support from you...

icon_smile.gif




SDL Support wrote:

Hi Paulinho

The following KB article should give more information and a solution/workaround:
http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948

Kind regards
Richard Puschmann | Support Engineer | SDL | Language Technologies Division |

Have a problem with our support? Maybe you already can find an answer in our Knowledge Base here: http://kb.sdl.com
Here you find solutions to known issues and many more....
If you want to keep up-2-date with the latest released articles you can also follow me on Twitter here: https://twitter.com/Richard___P


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Upgrading from 2011 Studio Plus Trados 2014 Studio Plus

Advanced search







CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »
Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search