Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
Ditte Duclert Spain Local time: 11:47 Member (2011) English to Danish + ...
Feb 11, 2014
After having had a break from using Trados Studio 2009 I now want to use it again. Last year I downloaded the trial version of Studio 2011 which I decided to not purchase in the end, I am not sure if this has anything to do with my trouble.
I am using Windows 7.
My SDL account states I have one license in use, but when I try to open Studio 2009 it says that I do not have an activated license. And when I attempt to use the activation key from my SDL account I get the error message:
"Could not contact activation server (Error code 50003)"
So I tought I would try to return my license with my license manager, but my computer can't locate my license, I get this error message:
"No information about SDL licenses could be retrieved. Please check your license locations. Trusted Storage open failure."
So does anyone know how I can find my license? Or what I ought to do?
Thanks very much!
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Shai Navé Israel Local time: 12:47 Member English to Hebrew + ...
Feb 11, 2014
SDL offers free support of installation and licensing issues.
Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market.
See the brand new features in action:
*Completely redesigned user interface
*Inline spell checking