Licensing problem Studio 2011 / support ticket
Thread poster: Jutta Deichselberger

Jutta Deichselberger  Identity Verified
Local time: 15:11
Member (2004)
French to German
+ ...
Mar 28, 2014

Hi all,

Last year I bought Studio 2011 including the upgrade for Studio 2014 (single user license with extra activation for a second machine). I installed Studio 2011 and Studio 2014 on my main machine and left the extra activation for the Notebook I wanted to buy. Now I installed Studio 2011 on my new Notebook and when I try to activate it I get the message that the license is already used and that I have to deactivate the license on the other machine which cannot be as I have bought an extra activation.... My trados account Shows under "Licenses" for Studio 2011 "Invalid license" and there is still one activation left for Studio 2014.

Now, I wanted to fill in a Support ticket on the Trados Solution Finder, but it doesn't work. It is loading and loading and loading and I do not get the ticket. It doesn't work on my main machine, nor on my Notebook....

What can I do????

Best regards,

Jutta


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Licensing problem Studio 2011 / support ticket

Advanced search







Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »
SDL Trados Studio 2017 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2017 helps translators increase translation productivity whilst ensuring quality. Combining translation memory, terminology management and machine translation in one simple and easy-to-use environment.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search