Massive problems with entering new terms (TS 2011)
Thread poster: papakarl
Apr 18, 2014

Dear all,

please help. Every time I try to enter a new term from a project into the termbase my Trados collapses and this nasty message "Object reference not set to an instance of an object". Followed by "the exemption" message.
I new this before but it troubled me less one time per month. Now every time. And I simply can't work now, for this Trados is useless now.
I've tried to downgrade Java, I deleted these files (http://www.proz.com/forum/sdl_trados_support/229508-sdl_trados_studio_2011_sp2_object_reference_not_set_to_an_instance_of_an_object.html), nothing helps.
I even reinstalled the program. It still haunting me. This project is a risk now.

I run Windows 7 Ultimate.

Please help.

Cheers,
Karl


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Natalie  Identity Verified
Poland
Local time: 10:11
Member (2002)
English to Russian
+ ...

Moderator of this forum
Please check the existing threads in this forum Apr 18, 2014

http://www.proz.com/topic/248483
http://www.proz.com/topic/218047
http://www.proz.com/topic/229508
http://www.proz.com/topic/218047
http://www.proz.com/topic/254384

http://www.proz.com/topic/154289
http://www.proz.com/topic/214846

etc.

Threads on Multiterm problems after Java update:
http://www.proz.com/topic/260413
http://www.proz.com/topic/257963
http://www.proz.com/topic/265187



[Edited at 2014-04-18 14:29 GMT]


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papakarl
TOPIC STARTER
the links are not helping much Apr 18, 2014

Dear Natalie,

yes, i've checked all these threads still all of them are about deleting the files and changing the layout. It's not helping me, sadly though


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Natalie  Identity Verified
Poland
Local time: 10:11
Member (2002)
English to Russian
+ ...

Moderator of this forum
Still Apr 18, 2014

please check the threads about Java.

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SDL Community  Identity Verified
United Kingdom
Local time: 10:11
English
If you can't sort this out then please... Apr 18, 2014

... use the Solution Finder. That's what it's there for and it allows you to get help from SDL Support for an issue like this that prevents you from working.

Go to the Knowledgebase;

http://kb.sdl.com

Then go to the tab called Solution Finder ( http://kb.sdl.com/?cid=23&tab=sf ) and follow the Java route... seems most appropriate. Complete all the fields in the form making sure your email address is entered correctly or nobody will be able to get back in touch with you.

I hope this helps.

Paul


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