Unable to download auto-suggest dictionary from openexchange
Thread poster: Sara Picotto

Sara Picotto
Canada
Local time: 11:59
English to Italian
+ ...
Apr 21, 2014

Hello,
I wanted to try using an auto-suggest dictionary in Trados Studio 2014.
I accessed the site and found the dictionary I wanted to try (European Union AutoSuggest dictionary English US - Italian).
When I select "download" I am asked to log in, and then "Page not found" appears.
I tried the same with other AutoSuggest dictionaries from the same section, with the same result. What am I doing wrong?


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Natalie  Identity Verified
Poland
Local time: 17:59
Member (2002)
English to Russian
+ ...

Moderator of this forum
Try a different browser Apr 21, 2014

Hi Sara,

I have exactly the same problem with SDL site since a longer time: I use Opera, and though the pop-up windows are not blocked, they simply do not show. However, everything works fine in Internet Explorer.

Natalia


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Sara Picotto
Canada
Local time: 11:59
English to Italian
+ ...
TOPIC STARTER
Solved Apr 21, 2014

Hi Natalie,
Thank you for your hint.
Assuming it was a browser related issue, I tried to access from Trados Studio 2014 itself, from the Welcome screen and from there it did work, even though it still used Firefox to connect.
While if I access the site directly from the browser, searching SLD translator zone and then accessing the App Store, it will just display the "Page not Found" message.
Thanks!
Sara

[Edited at 2014-04-21 14:45 GMT]


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