cannot uninstall SDL Multiterm 2009 Word Integration
Thread poster: Alexandre Tissot

Alexandre Tissot  Identity Verified
Local time: 13:11
Member (2012)
English to French
+ ...
May 19, 2014

Good morning,

I have an urgent issue.

I bought in 2011 a freelance licence of SDL Trados Studio 2009 that included Trados 2007.

I would like to desactivate it and uninstall it from my old computer to active and install it on my new computer. I gave it a try and when I wanted to uninstall the Trados Studio 2009 from my old computer I was not able to uninstall SDL Multiterm 2009 Word Integration because it seemed that another file had exclusive access to the file and I was not able to find it. I have Office 2010 on my computer and Windows 7 on both my old and new computers.

How can I solve this issue, please?

Even if I was not (and am still not) able to uninstall SDL Multiterm 2009 Word Integration, I removed everything from my old computer except SDL Multiterm 2009 Word Integration and I was not able to activate Studio 2009 on my new computer because the following message diplayed:

"The activation of the fulfillment is denied by the activation policy because fulfill count exceeded the seat count # 7290-5816 (Error code 50040)]. "

How can I solve this issue, please?

I would like to upgrade to Studio 2014 but, first I need to solve urgently these issues.

By the way, I contacted SDL last week and I have not received any answer yet.

Thank you very much.

Best regards,

Alexandre Tissot


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

cannot uninstall SDL Multiterm 2009 Word Integration

Advanced search







CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »
Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search